Director of Strategic Operations, Named Accounts

Our Mission
At Palo Alto Networks everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Our Approach to Work
We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!
Your Career
Are you a seasoned Sales Operations leader with experience managing sales operations teams and looking for your next growth opportunity in a fast-growth sales environment?

The company is in a rapid growth phase and provides a challenging environment where the creativity, resourcefulness, and effectiveness of driven individuals are put to the test daily.
This role requires a strong and collaborative leader who can lead an established Sales Operations function for our top tier accounts across sales organizational planning including Annual Planning, quota setting, along with weekly forecast and pipeline management cadences, host quarterly business reviews and provide insights on sales performance improvement opportunities.
Your Impact
Manage a team of sales operations professionals aligned by segment to drive high end multi-million dollar deals with our top customers

Act as key business partner across multiple segment sales leaders - aligning on top priorities and programs to drive best practices across teams

Establish consistent best practices and drive Sales Operations Planning, Quarterly Business Review meetings
Comprehensive Account Strategy Reviews for our top accounts leveraging executive relationships, partners and value orientation

Work closely with functional and sales management on GTM segmentation and coverage strategy implementation

Partner with Customer Success to drive Quarterly Customer Reviews to ensure post-sales support drives high customer satisfaction and enables future follow-on sales

Ensure consistency on Operations, Tools, Dashboards and Reporting for the Commercial sector
Support process enhancements, modifications and best practices development

Assist in driving field readiness for new sales hires and ongoing sales processes training

Track and manage pipe generation across the direct field, partner and support functions

Set up and manage sales play programs to drive pipe generation and optimize deals

Review and identify areas for improvement leading to operational efficiency, process optimization and field acceleration (sales enablement tools, process, and programs)

Coordinate activities and priorities of enablement functions to improve alignment to sales strategy

Drive Forecasting and Deal Structuring and participate in a month-end and quarter-end close process
Set up cadences and inspection of quarterly targets and forecasts for the overall Commercial US Sales teams

Facilitate tracking of outstanding purchase orders, ensuring order compliance, bookings reports, etc

Manage compliance of the non-standard transactions process - track quarterly metrics on average discounts, non-standard exceptions and recommend action items to improve these metrics

Your Experience
Strong organizational skills, self-starter, and can quickly identify and resolve inefficiencies across the business
A mission-driven, team player approach and a desire to make an impact and difference
Must have hands-on experience in business analysis, data analytics, and statistical modeling
Prior experience as business partner to sales leadership (VP/GM level)
Exceptional communication skills and proven ability to create and manage initiatives across numerous cross-functional stakeholders
Ability to plan and manage at both strategic and operational levels
Well experienced in a Sales Operations/Finance environment
Strong understanding of sales processes and methodologies
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $175,400/yr to $283,800/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found

here

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Is role eligible for Immigration Sponsorship?: No.

Please note that we will not sponsor applicants for work visas for this position.

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