Director of Tech Adoption & Data Enablement

• Starting annual salary of $110,000-130,000, depending on experience, skills, and knowledge


• Full benefits package: Medical, dental, vision, HRA, FSA, life insurance, short- and long-term disability insurance


• 403(b) retirement savings plan


• 17 days of PTO your first year + 12 paid holidays 

What You'll Do - Key Responsibilities:

• Drive Technology Adoption & Change
  
  
  
  • Lead adoption and change efforts so tools and practices become part of everyday work
  
  
  • Partner with HR, Learning & Development, Marketing & Communications, supervisors, and operational leaders to build digital and data skills and reinforce responsible use
  
  
  • Develop practical communication, training, and feedback approaches for team members with varying levels of technology and data proficiency 
  
  
  • Measure adoption and user experience, identify barriers, and adjust approaches, so technology investments produce sustained organizational value
  
  
  
  


• Lead Data Governance, Analytics & Business Intelligence
  
  
  
  • Coordinate data from Penn-Mar's business applications into a governed business intelligence platform
  
  
  • Lead data governance operations, including ownership, stewardship, definitions, data quality, official sources, reporting standards, access, and issue follow-through
  
  
  • Ensure dashboards and reports are accurate, secure, understandable, and used in leadership and departmental routines
  
  
  • Work with data owners and subject matter experts to define questions, requirements, KPIs, validation, refresh schedules, and success measures; build data literacy and reduce conflicting or manual reports
  
  
  
  


• Advance Technology Programs & Transformation
  
  
  
  • Guide and coach managers responsible for enterprise applications and enabling technology while preserving their authority over daily delivery
  
  
  • Connect program priorities to Penn-Mar's strategy and mission; identify dependencies, barriers, decisions, and resource needs
  
  
  • Coordinate technology adoption, data and analytics, applications, enabling technology, automation, and other digital transformation initiatives
  
  
  • Support the advancement of person-centered enabling technology that promotes independence, choice, safety, connection, and quality of life for the people Penn-Mar supports
  
  
  • Manage assigned initiatives, vendors, budgets, resources, risks, timelines, dependencies, and outcome reporting
  
  
  
  

What We're Looking For:

• Bachelor's degree in Information Systems, Computer Science, Business Administration, Organizational Leadership, or a related field; equivalent education, certifications, and experience will be considered


• 8+ years of progressive leadership experience across technology adoption, organizational change, enterprise applications, data and analytics, enabling technology, or digital transformation


• Experience coaching managers, leading cross-functional initiatives, and aligning multiple programs around shared organizational goals


• Experience leading technology adoption, communication, training, workforce enablement, data governance, reporting, analytics, or enterprise data initiatives


• Strong coaching, communication, facilitation, relationship management, project leadership, problem-solving, prioritization, and follow-through skills


• Ability to explain technology, data, privacy, and security expectations in practical terms for technical and nontechnical audiences

Preferred Qualifications:

• Master's degree in a related field


• Experience in human services, healthcare, education, or the nonprofit sector


• Experience supporting a distributed, hybrid, mobile, or BYOD workforce


• Experience supporting person-centered technology, assistive or enabling technology, digital inclusion, or technology-enabled services


• Familiarity with HIPAA/HITECH, privacy and security requirements, Microsoft 265, cloud platforms, Power BI or comparable analytics platforms, enterprise applications, and project portfolio tools


• Commitment to person-centered services, inclusion, digital access, collaboration, and Penn-Mar's Mission, Vision, and Values

Penn-Mar is an Equal Opportunity Employer and is committed to diversity and inclusion.