Job Description - Director of Ticket Sales and Operations - Valparasio University Athletics
Taymar Sales U. | Director of Ticket Sales & Operations - Valparaiso University Athletics
About Taymar Sales U: Taymar Sales U. is a rapidly growing sports marketing and revenue generation company, founded in 2019 to better serve our clients across all areas of revenue production. With a mission to help our partners succeed while creating opportunities for our colleagues to thrive, we’ve built an innovative business model rooted in alignment, and collaboration with our clients. Today, we proudly partner with over 35 collegiate and professional sports organizations. At Taymar, we are committed to redefining how college athletics drives revenue and increases fan attendance. Our on-site teams offer solutions in the areas of ticket sales, operations, sponsorship, and annual giving, all built around deep integration with our university clients.
Position Overview: The Director of Ticket Sales & Operations at Valparaiso University will oversee day-to-day box office operations and serve as a critical driver of ticket revenue through outbound sales strategies. Reporting to the Taymar Sales U. Senior Vice President and in close collaboration with Valpo Athletics leadership, this role is responsible for all aspects of ticket operations, financial reporting, inventory management, and customer service. In addition, the Director will play an active role in selling season tickets, group packages, and premium inventory across Valpo’s portfolio of ticketed sports.
Ticket Sales Responsibilities: • Direct oversight of ticket sales strategy and execution for all ticketed athletic events. • Implement and exceed all team ticket sales revenue goals. • Exceed all personal revenue goals and personal sales activity metrics of outbound weekly calls. • Develop comprehensive sales campaign in the areas of new season tickets, group sales and retention. • Meet and work collaboratively with senior administration within the athletics department. • Oversee and deploy digital marketing strategies to increase sales and lead generation. • Work with Athletics Department senior staff to determine ticket pricing, benefits, and programming. • Work in the assigned, on campus location.
Ticket Operations Responsibilities: •Oversee all aspects of ticket operations strategy and execution for athletics. •Hire, train, and manage all gameday box office staff for all ticketed sports. •Initiate and execute ticket system builds within ticket system. •Generate reports and accurately track overall ticketing revenue pace towards goals. •Manage inventory across all ticketed events. •Provide scheduling, leadership, and direction to gameday box office team. •Work in the assigned, on campus location daily as well as go on in person meetings out in the community. •Work effectively under pressure in a fast-paced environment to produce accurate results. •Maintain a positive working relationship with all internal & external units of the department and University to ensure a positive event experience for customers. •Must be able to work evenings/weekends, as required. All home games will be worked in various capacities.
Qualifications: •3+ years’ experience in ticket sales, management, and ticket operations •Passion for sales and revenue generation, with strong organization skills, work ethic, and positive attitude •Demonstrated ability to hire, train and lead a sales team. •Experience in various ticketing systems. •Ability to schedule, lead and manage a sales team and gameday box office staff.
Location: Valparaiso University – Valparaiso, IN Position Type: Full-Time | On-Site
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