Director Patient Care Services Heart Hospital

City/State

Work Shift

Overview:

The Director, Patient Care Services - Heart Hospital is responsible for the coordination of the delivery of high-quality services which meets or exceeds customer expectations. Coordinates the development, marketing, and strategic planning of new and existing services across multiple hospitals. Contributes to the success of the organization through achievement of system, hospital and divisional goals. Sets the vision and culture, builds ownership and process improvement for sustainable value-added services. Provides leadership and administers fiscal, corporate and human resource policies and practices in a multi-skilled, multi-functional environment. Basic Life Support (BLS) required within 90 days of hire. This role will oversee the Cardiac ICU.

Education and Experience

• Bachelors Degree in Nursing (required)

• Masters Degree in Nursing (preferred)

• Cardiac ICU experience (required)

• 5 years Healthcare Leadership (required)

• 5 years Clinical Leadership (required)

Certification/Licensure

• Active RN license in state of practice or compact/multi state license (Required)

• Basic Life Support (BLS) required within 90 days of hire.

Responsibilities

• Leading strategic and operational planning for assigned service lines, ensuring alignment with system and hospital goals.

• Coordinating the development and implementation of new and existing services across the assigned departments and service lines.

• Setting vision and culture, building ownership, and driving sustainable process improvements.

• Providing leadership in fiscal management, resource allocation, and compliance with corporate and human resource policies.

• Maintaining accountability for performance outcomes related to patient safety, experience, team member engagement, and financial stewardship.

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Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.

In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.