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Director People & Culture Operations

Job Description - Director People & Culture Operations


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PMI US is seeking a Senior Manager / Director, U.S. Payroll to lead accurate, timely and compliant payroll and time operations for approximately 3,500 employees across 48 states. This hands-on leader manages a five-person team, 16 biweekly and 2 weekly payrolls, and ADP governance.


Your day to day:



  • Own payroll readiness, balancing, variance review, approvals, funding, reconciliation, exceptions and issue resolution.

  • Lead and develop the payroll team, ensuring clear ownership of processing, time administration, compliance and controls.

  • Oversee retroactive and off-cycle pay, incentives, equity inputs, terminations, leaves, garnishments, deductions and adjustments.

  • Provide expertise on federal, state and local payroll, wage, tax, overtime, final-pay and recordkeeping requirements.

  • Govern time and attendance processes and partner with Employment Tax on setup, notices, corrections and quarter/year-end activities.

  • Maintain strong payroll controls, including approvals, reconciliations, access, exception management and audit evidence.

  • Partner with Finance on funding, general ledger interfaces, accruals, reconciliations and accounting differences.

  • Manage ADP service levels, cases, defects, releases, interfaces and testing, driving recurring issues to resolution.

  • Resolve pay issues quickly and communicate material payroll, compliance, control and vendor risks to key partners and leadership.


Who we're looking for:



  • 8-12+ years of progressive U.S. payroll experience, including leadership of complex, multi-state operations.

  • Experience supporting a sizable, dispersed workforce with multiple pay groups or legal entities and complex earnings, deductions or time rules.

  • Deep knowledge of U.S. payroll administration and federal, state and local requirements.

  • Strong ADP and vendor governance experience. Experience with integrated HR, time and finance systems preferred.

  • Experience in audit- and controls-intensive environments, including reconciliations, access controls and remediation.

  • Strong people leadership, analytical judgment, payroll balancing, variance analysis and root-cause problem solving.

  • Bachelor's degree or equivalent experience. Certified Payroll Professional preferred.

  • Must be legally authorized to work in the U.S.


Annual Base Salary Range: $160,000-$200,000



Leveling Guidance:


  • Senior Manager: Leads day-to-day execution, team performance, compliance, controls and vendor delivery.

  • Director: Enterprise authority for U.S. payroll strategy, risk, governance, major transformation and material decisions.


What we offer:



  • Competitive salary and level-based bonus; medical, dental and vision coverage; 401(k) company match; wellness, commuter and pet benefits; and paid time off.

  • Smart Work, PMI's hybrid working model.

  • An inclusive culture, development opportunities and the freedom to shape your future.


PMI is an Equal Opportunity Employer.


PMI is headquartered in Stamford, Connecticut and has been separate from Altria and Philip Morris USA since 2008. Learn more at www.pmi.com/us and www.pmiscience.com.


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