Director, People Operations

Lead People Operations transformation initiatives, partnering across HR to evolve systems, processes, and ways of working that collectively enable an Efficient, Effective, and Exceptional Experience. Build, develop, and lead a high‑performing People Operations team, establishing clear operating standards, accountabilities, and a culture of continuous improvement. Design and continuously enhance employee experiences across the end‑to‑end people lifecycle using a process‑driven, customer‑focused approach. Partner closely with HR Business Partners and Centers of Excellence to deliver integrated, enterprise‑aligned solutions. Leverage data, analytics, and systems insights to identify gaps, address limitations, and drive measurable operational improvements. Drive a strategic approach to the development of People Operations, continuously seeking out best practices and evaluating opportunities for automation where appropriate. Act as a trusted advisor across HR functions, ensuring People Operations capabilities enable enterprise priorities and employee experience outcomes. 10+ years of related experience required, with a strong background in human resources, consulting, and/or a comparable field. Bachelor's degree or equivalent required. Proven experience building and leading high‑performing teams within complex, matrixed, or global organizations, including leading teams through change. Strong systems and process orientation, with demonstrated success driving continuous improvement initiatives. Ability to balance standardization with flexibility to meet diverse customer and business needs. Demonstrated ability to manage a team is a must. Demonstrated change in management skills and drive & influencing skills needed.