Director Pharmacy Operations

Primary Purpose

Directs operations and functions for the pharmacy department.  This includes the delivery of professional and technical pharmacy services in compliance with local, state and federal regulations and guidelines.  The role includes program development, implementation of strategic initiatives, and accountability for financial margin.  This role also ensures appropriate service to patients including safety, operational accuracy and efficiency, staffing, clinical services and growth. 

Major Responsibilities 

• Directs the overall operations of the department.  Provides security and accountability for all resources. Ensures services provided are safe and high quality. ​ 


• Ensures pharmacy services align with local, state, and federal rules and regulations, including controlled substances.


• Ensures compliance with accrediting bodies (ASHP, USP, ISMP, etc), as well as OSHA and Department of Public Health. ​  


• Analyzes problems and develops/implements solutions that enhance services.  Monitors service levels and takes corrective action as appropriate. ​


• Directs resources, including team members and supplies, in an optimal manner.  ​  


• Develops and recommends operating and capital budgets.  Controls expenditures within approved budgets.​ 


• Executes on system initiatives including direct patient care initiatives, standard operating procedures, formulary management, and transitions of care work. ​  


• Collaborates with teams across sites and disciplines to ensure best practice care is provided.  Represents department in meetings and serves as a member on committees to actively promote department practice.  Serves as a liaison with leadership, medical staff, nursing teams, patients, and other key stakeholders. ​ 


• Actively participates in quality management and performance improvement​.


• Designs and directs the work of the assigned area(s) of responsibility. Selects, coaches, and develops teams, setting objectives that align with organizational strategy to inspire and motivate the teams. Manages organizational talent through performance management, succession planning, and development. Designs and directs processes by which team and individual performance are recognized, feedback is consistently delivered, and performance is systematically improved.


• Develops and/or recommends operating and capital budgets and controls expenditures within approved budget objectives.


• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.

Minimum Job Requirements 

Education 

Doctorate Degree in Pharmacy

Certification / Registration / License 

Pharmacist license issued by the state in which the teammate practices​. 

Work Experience 

Typically requires 7 years of demonstrated leadership experience in pharmacy.  Includes 3 years of management experience in managing staff, budgets and pharmacy services.

Knowledge / Skills / Abilities 

• Demonstrated leadership skills and abilities including exceptional prioritization, decision-making, delegation, team building, customer service, and conflict resolution. ​​ 


• Proven project management skills including project design, implementation, and training​ 


• Excellent oral and written skills, and the ability to interact effectively with pharmacy and hospital leaders​ 


• Advanced knowledge of pharmaceutical practices​ 


• Proficiency in using Microsoft Office suite (or similar)​​  


• Demonstrated ability to lead and direct teammates​​ 


• Ability to problem-solve and proactively address issues​ 

Physical Requirements and Working Conditions 

• This position requires travel, therefore, will be exposed to weather and road conditions. ​​


• Operates all equipment necessary to perform the job.​ 


• Exposed to a normal office environment.​ 


• Will be exposed to chemical hazards, so will be required to wear protective clothing as necessary​​ 


• Functional speech, vision, hearing​​ 


• Fine motor manipulation of hands and wrists to use computer keyboard and to prepare syringes​