Director, Product Research & Insights

\u003cdiv\u003e\u003cstrong style=\"font-size:18px\"\u003eOur Mission\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003e\u00a0\u003c/div\u003e\n\u003cdiv\u003eLaunched in 2012, Tinder\u00ae revolutionized how people meet, growing from 1 match to one billion matches in just two years. This rapid growth demonstrates its ability to fulfill a fundamental human need: real connection. Today, the app has been downloaded over 630 million times, leading to over 97 billion matches, serving approximately 50 million users per month in 190 countries and 45+ languages - a scale unmatched by any other app in the category. In 2024, Tinder won four Effie Awards for its first-ever global brand campaign, \u201cIt Starts with a Swipe\u201d\u2122\u003c/div\u003e\n\u003cdiv\u003e\u00a0\u003c/div\u003e\n\u003cdiv\u003e\u00a0\u003c/div\u003e\n\u003cdiv\u003e\u003cstrong style=\"font-size:18px\"\u003eOur Values\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003e\u00a0\u003c/div\u003e\n\u003cdiv\u003e\u003cem\u003e\u003cstrong\u003eOne Team, One Dream\u003c/strong\u003e\u003c/em\u003e\u003c/div\u003e\n\u003cdiv\u003eWe work hand-in-hand, building Tinder for our members. We succeed together when we work collaboratively across functions, teams, and time zones, and think outside the box to achieve our company vision and mission.\u003c/div\u003e\n\u003cdiv\u003e\u00a0\u003c/div\u003e\n\u003cdiv\u003e\u003cem\u003e\u003cstrong\u003eOwn It\u003c/strong\u003e\u003c/em\u003e\u003c/div\u003e\n\u003cdiv\u003eWe take accountability and strive to make a positive impact in all aspects of our business, through ownership, innovation, and a commitment to excellence.\u003c/div\u003e\n\u003cdiv\u003e\u00a0\u003c/div\u003e\n\u003cdiv\u003e\u003cem\u003e\u003cstrong\u003eNever Stop Learning\u003c/strong\u003e\u003c/em\u003e\u003c/div\u003e\n\u003cdiv\u003eWe cultivate a culture where it\u2019s safe to take risks. We seek out input, share honest feedback, celebrate our wins, and learn from our mistakes in order to continue improving.\u003c/div\u003e\n\u003cdiv\u003e\u00a0\u003c/div\u003e\n\u003cdiv\u003e\u003cem\u003e\u003cstrong\u003eSpark Solutions\u003c/strong\u003e\u003c/em\u003e\u003c/div\u003e\n\u003cdiv\u003eWe\u2019re problem solvers, focusing on how to best move forward when faced with obstacles. We don\u2019t dwell on the past or on the issues at hand, but instead look at how to stay agile and overcome hurdles to achieve our goals.\u003c/div\u003e\n\u003cdiv\u003e\u00a0\u003c/div\u003e\n\u003cdiv\u003e\u003cem\u003e\u003cstrong\u003eEmbrace Our Differences\u003c/strong\u003e\u003c/em\u003e\u003c/div\u003e\n\u003cdiv\u003eWe are intentional about building a workplace that reflects the rich diversity of our members. By leveraging different perspectives and other ways of thinking, we build better experiences for our members and our team.\u003c/div\u003e\u003cdiv\u003e\u003cbr /\u003e\u003c/div\u003e\u003cdiv\u003e\n\u003cp\u003eTinder is at a pivotal moment. We are evolving from a swiping app into a platform that enables real-world connection, trust, and authentic self-expression for a new generation of users.\u003c/p\u003e\n\u003cp\u003eThis shift requires a deeper, more actionable understanding of human behavior, relationships, and social dynamics. UX Research is central to that transformation.\u003c/p\u003e\n\u003cp\u003eThe Director of UX Research leads the research function at Tinder with direct influence on product direction, company priorities, and long-term bets. You will identify the most important unknowns, synthesize signals across research, data, and customer input, and create conviction around where to go next.\u003c/p\u003e\n\u003cp\u003eThis is not a service role. This is a decision-making function. And this is a rebuild moment\u2014you will define how research operates, where it focuses, and how it drives impact across the company.\u003c/p\u003e\n\u003c/div\u003e\u003cbr\u003e\u003cb\u003eWhat You\u2019ll Do:\u003c/b\u003e\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003eDefine and drive the UX Research strategy aligned to company priorities, focusing the team on the highest-leverage work\u003c/li\u003e\n\u003cli\u003eIdentify and close the critical knowledge gaps blocking product and business decisions\u003c/li\u003e\n\u003cli\u003eSynthesize inputs across research, data, customer feedback, and cultural signals into clear patterns and perspectives\u003c/li\u003e\n\u003cli\u003eShape product and company direction by influencing roadmaps, defining problems, and building conviction on key bets\u003c/li\u003e\n\u003cli\u003ePersonally lead high-impact, ambiguous research that informs executive decision-making\u003c/li\u003e\n\u003cli\u003eBuild, mentor, and scale a high-performing team of researchers\u003c/li\u003e\n\u003cli\u003eEstablish a simple, scalable operating model that enables continuous understanding of users\u003c/li\u003e\n\u003cli\u003eBring the company closer to users through strong storytelling and direct exposure to real customer experiences\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e\u003cbr\u003e\u003cb\u003eWhat You Bring:\u003c/b\u003e\u003cdiv\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size:11pt\"\u003eSignificant experience leading UX Research and influencing senior decision-making in complex product environments\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size:11pt\"\u003eStrong judgment across qualitative and mixed methods, with the ability to balance depth and speed\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size:11pt\"\u003eProven track record of building and developing high-performing research teams\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size:11pt\"\u003eAbility to synthesize complex and conflicting inputs into clear, actionable direction\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size:11pt\"\u003eExceptional communication and influence across product, design, and leadership\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan style=\"font-size:11pt\"\u003eComfort operating in ambiguity and defining strategy in evolving environments\u003c/span\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/div\u003e \u003cbr\u003e$ 200000- $225000 a year\u003cbr\u003e \u003cdiv\u003eThe salary range for this position is $200,000 - $225,000.\u0026nbsp; Factors such as scope and responsibilities of the position, candidate\u0027s work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in Los Angeles, CA. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.\u003c/div\u003e\u003cbr\u003e\u003cdiv\u003e\u003cstrong style=\"font-size:18px\"\u003eCommitment to Inclusion\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv\u003e\u00a0\u003c/div\u003e\n\u003cdiv\u003eAt Tinder, we don\u2019t just accept difference, we celebrate it. We strive to build a workplace that reflects the rich diversity of our members around the world, and we value unique perspectives and backgrounds. Even if you don\u2019t meet all the listed qualifications, we invite you to apply and show us how your skills could transfer. Tinder is proud to be an equal opportunity workplace where we welcome people of all sexes, gender identities, races, ethnicities, disabilities, and other lived experiences. Learn more here:\u00a0\u003ca class=\"postings-link\" href=\"https://www.lifeattinder.com/dei\"\u003ehttps://www.lifeattinder.com/dei\u003c/a\u003e\u003c/div\u003e\n\u003cdiv\u003e\u00a0\u003c/div\u003e\n\u003cdiv\u003e\u003cem style=\"font-size:16px\"\u003eIf you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please speak to your Talent Acquisition Partner directly.\u003c/em\u003e\u003c/div\u003e\n\u003cdiv\u003e\u00a0\u003c/div\u003e\n\u003cdiv\u003e\u003cem style=\"font-size:10px\"\u003e#Tinder\u003c/em\u003e\u003c/div\u003e