Director, RAFT platform

{"description": " Job Description

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. We're looking for an IT Systems Director to join our ever-evolving Transaction Processing Technical Services Operations team and help us unleash the potential of every business.

What you'll own as the IT Systems Director

• Directs and leads with providing day-to-day expertise, coaching and leadership to technical teams as they provide production support of 24x7 critical IT platforms.

• Works with management to analyze information technology needs and determine scope, objectives, and priorities of technical projects, technical systems capacity, and budgeting requirements.

• Support Services Optimization: Manage ticket process and flow using ticketing systems and improve key performance indicators (KPIs) and exceed service level agreements (SLAs).

• Strategic Planning & Implementation: Develop IT policies, procedures, and budgets, as well as lead infrastructure projects.

What you'll bring

• Technical Knowledge: Strong understanding of IT transaction processing systems.

• Leadership/Management: Ability to manage teams and projects effectively.

• Communication: Excellent interpersonal skills to interact with stakeholders and employees.

• Problem-Solving: Ability to troubleshoot complex systems.

It's a bonus if you have

• Experience in Mainframe environments and MF tools.

About the team

To learn more about our winning teams, check out our world-class teams that own it every day.

What makes a Worldpayer

What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open and winning and failing as one.

Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.

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EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.", "salary_raw": null}