Director, Revenue Cycle & Data Analytics (Enterprise RCM)

Job Title: Director, Revenue Cycle & Data Analytics (Enterprise RCM)

Location: Katy, TX

Job Type: Full-time

Reports To: CEO/CFO

About Us 

Reliant Healthcare Group is a multi-site pediatric therapy/ABA and Private duty company with multiple locations across multiple Cities in the Houston Metropolitan Areas  

Position Summary

We are hiring a Director, Revenue Cycle & Data Analytics to lead enterprise-wide revenue cycle performance across multiple clinics. This role owns the full revenue cycle—from intake/eligibility and authorizations through charge capture, claims, posting, denials, A/R follow-up, refunds, and reporting. You will drive measurable improvements in cash collections, DSO, denial prevention/recovery, and net collections, while building scalable dashboards, SOPs, and accountability rhythms across all sites.

Enterprise Revenue Cycle Leadership

• Lead end-to-end RCM performance across multiple locations and service lines 


• Build standardized workflows and governance across intake, auth, billing, posting, follow-up, denials, and refunds

Denials Prevention + Recovery

• Develop denial taxonomy and payer-specific playbooks


• Strengthen appeals processes and root-cause remediation to reduce recurring denials

A/R & Cash Acceleration

• Execute strategies to reduce A/R > 90 days, lower DSO, and improve cash forecasting
  


• Implement weekly execution cadence to drive consistent collections performance

KPI Dashboards + Analytics

• Build and maintain executive dashboards and site scorecards (Power BI or equivalent preferred)


• Establish KPI definitions, reporting cadence, and accountability across markets

SOPs, Quality Controls, and Training

• Create/refresh SOPs and training programs for scalable, repeatable execution


• Implement QA processes, productivity standards, and performance management

Compliance & Audit Readiness

• Ensure adherence to CMS/Medicaid/commercial payer rules and contract requirements


• Partner with compliance to maintain audit-ready practices and reduce risk

Systems Optimization + Integrations

• Serve as business owner for RCM tools/EMR workflows and automation


• Support integrations/acquisitions and EMR transitions to protect revenue continuity

Team Leadership

• Lead managers/leads with clear goals, coaching cadence, and performance expectations


• Build staffing models tied to claim volume, aging, and productivity

Performance Metrics (How Success Is Measured)

• Net Collection Rate (NCR)


• DSO and A/R aging distribution (especially % > 90 days)


• Clean claim rate / first-pass resolution


• Denial rate and overturn rate


• Cash collections vs forecast


• Charge lag/time-to-bill


• Auth/eligibility accuracy


• Team productivity (touches/day, closure rates, follow-up cadence adherence)

Qualifications (Required)

• 5+ years progressive healthcare revenue cycle leadership experience


• Multi-site or enterprise RCM oversight strongly preferred


• Proven results improving cash collections, DSO, denial rates, and write-offs


• Strong knowledge of Medicaid/Medicare/CMS and commercial payer rules


• Demonstrated ability to build SOPs, dashboards, and accountability rhythm


• Experience hiring, onboarding, and training RCM teams using standardized workflows/manuals


• Advanced Excel and strong reporting/analytics capability

Preferred

• Power BI (or similar BI tools) and data warehouse exposure (e.g., Snowflake)


• Experience leading integrations/acquisitions or EMR transitions


• Experience across high-volume claims environments and multiple service lines

What We Offer

• Leadership role with direct impact on organizational growth and profitability


• Opportunity to build scalable systems and enterprise reporting across multiple locations

Benefits:

• medical/dental/vision, PTO, 401k,


• Location: Katy, TX


• Job Type: Full-time


• Reports To: CEO/CFO