Director, SBO Operations

Job Description

Job Description

Director of Operations, SBO

About MedSrv As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. But it takes more than just technology and technical expertise. It takes innovation, a willingness to adapt, and passion to deliver World Class results. MedSrv, LLC is the difference in Revenue Cycle Management.

We’re looking for a Director of Operations to join our growing team. The Director of Operations is responsible for the overall operational success of the SBO Specialty Departments and will provide strategic leadership and development. Come join us as we continue our mission to guide by faith and serve with integrity and compassion!

Schedule: Full- time

Location: 2810 Walker Road Chattanooga, TN 37421
FLSA Status: Exempt

Benefits for you and your family:
Paid time off
Full benefits package
Matching 401k plan
Balanced work-life schedule – NO WEEKENDS!
Casual work environment
Career Development
In this role, you will: Director of Operations will oversee EPIC Billing Operations and provide strategic leadership and direction. In this role you will also ensure the development of each assigned Specialty Team and continue to drive excellence and quality within processes.

You will bring value to the team by:

Demonstrating behavior that represents MedSrv’s mission
Foster collaborative relationships with clients, vendors, co-workers, and leadership
Planning and monitoring of day-to-day operations and align initiatives with the strategic vision of MedSrv
Supervising staff of 200+: Managers, Supervisors and Team Members
Become an expert in process to drive improvements
Evaluate overall performance by gathering, analyzing, and interpreting data/metrics
Primarily work onsite with possibility of some remote work
Reports to and assists MedSrv VP Operations

Requirements you must have for success:
Bachelor’s Degree in Business, Management or Healthcare related field and/or
Minimum of 5-10 years of experience in management related to healthcare operations.

Language Skills:
Ability to: read and comprehend complex instructions, correspondence, and memos; write and present information to leadership, vendors, clients, and other employees of the organization.

Mathematical Skills:
Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Have the ability to compare rate, ratio, and percent and to draw and interpret various graphs.

Reasoning Ability:
Ability to: deal with problems involving several concrete variables in standardized situations; plan, organize, delegate, and prioritize work; provide clear and effective direction to staff; communicate effectively orally and in writing; establish and maintain effective working relationships with MedSrv departments, vendors, other businesses, and our clients; Must be able to multi-task.

Physical Demands:
You may be required to lift between 30-50lbs at times. Limited.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

We are an equal-opportunity employer and believe in the power of a diverse, inclusive team. We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion/ belief, sexual orientation, or age. Please let us know if you require anything which would enable your success throughout our interview process.

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