Director SMB Expansion Sales

When you join Verizon

Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together-lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you'll be doing...

The Director of SMB Expansion is responsible for leading a team of Associate Directors, Managing Partners, and inside sales professionals targeting the Verizon Connect small and medium business customer base for expansion opportunities. This team of 140+ is responsible for enabling our prospects and customers to leverage Verizon Connect's full spectrum of innovative telematics and logistics services, and software and hardware technology to enable growth, drive efficiency and safety, and optimize investor returns. In this role, you will be responsible for this segment's strategic direction and will also play a critical role in defining and impacting the customer journey, retention, and our communication cadence with our customers.

The Director will be dedicated to leading and managing all sales functions in North American SMB Expansion Sales, with the goal of meeting and exceeding all business metrics/objectives, including revenue, sales, and SG&A. The key strategic priorities will be to maximize revenue growth through the development, implementation, and ongoing maintenance of sales, marketing, and service programs and initiatives. You will react to market opportunities and competitive changes, address sales performance weaknesses, and move swiftly to prospect and upsell/cross-sell opportunities through the implementation of targeted campaigns and organization design/strategy.

The Director will make sound and timely business decisions to drive short-term and long-term performance, align selling resources with the greatest opportunities in the most cost-effective ways, ensure all sales employees are treated fairly and are paid accurately, improve sales performance through better processes, technology and methodologies, and build and maintain a world class sales culture.

What we're looking for...

You'll need to have...
Bachelor's Degree in business-related discipline and/or equivalent work experience; MBA strongly desired

8+ years sales experience, SMB or larger accounts preferred

Experience leading teams; a leader with proven managerial abilities; excellent team leadership and interpersonal skills; ability to coach, mentor, and train others within Verizon and educate key stakeholders on the benefits of a proposed approach; ability to lead cross-functional teams and ensure cohesive efforts toward a shared goal

Even better if you have...
Proven ability to deliver results in a fast-paced environment while balancing multiple, highly complex, cross-functional projects; ability to work under pressure of tight timelines

Track record of exceeding sales revenue in emerging technology or emerging product areas, including Software as a Service (SaaS) sales

Strong business financial analysis skills; high attention to detail

Excellent written and verbal communication skills; ability to communicate knowledge and expertise to provide insight and direction to the business

Strong analytical skills, with successful experience in securing and analyzing large volumes of data to make recommendations toward achieving specific operational goals

Knowledge of corporate business strategy, wireline/wireless technology, and market and industry trends; previous experience working directly with senior executives

Ability to interact at the most senior levels internal and external to Verizon

Presentation skills for executive level management, public groups, etc.

Self-motivated, resilient, can-do attitude to overcome obstacles and find resolution in sometimes difficult condition

Where you'll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours
40

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

If you are hired into a California, Colorado, Connecticut, Nevada, New York, Rhode Island or Washington work location, the compensation range for this position is between $147,800.00 and $274,600.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.
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