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Director, Solutions Architecture

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Job Description - Director, Solutions Architecture

Director Solutions Architecture

The Director Solutions Architecture, works in conjunction
with the Sales and Account Teams to design, define and coordinate solutions for
new accounts and new solution requirements on existing accounts. Possessing
in -depth global content transformation and localization
knowledge along with consultative sales skills, the Director Solution
Architecture, operates as a credible and trusted advisor to the business.


Main Duties & Responsibilities 

  • Serve
    as a key member of the sales team in helping to ensure customer success in
    building scalable solutions
  • Provide
    pre -sales and consultancy support, to sales and operations teams, in new
    and existing customer accounts
  • Support
    collaboration between operational stake holders (Ops, Technology, SCM,
    SMEs) to maximize opportunities to deliver customized solutions which meet
    the requirements of new and prospective customers
  • Contribute
    to tender or proposal activities, engaging the appropriate resources where
    necessary, generating a professional and timely response to the customer
  • Collaborate
    with the New Business and Existing Account Owners at appropriate stages of
    the lifecycle of a customer
    • Discuss
      global content, localization, and internationalization best practices
      with prospects and clients
    • Help
      to diagnose prospects business objectives and needs
    • Run
      discoveries for requirements of prospects and customers for localization,
      globalization and other language -related projects from an operational
      standpoint
    • Gather
      business objectives and technical requirements of prospects and customers
      for localization, globalization and other language -related projects
    • Oversee
      and Support New Solution Implementation until such time as it fully
      operational
  • Support
    customer acquisition and existing customer growth (in line with strategic
    criteria) by understanding fully their requirements and aligning these
    with our current and potential capabilities
  • Create
    solution map to address complex/strategic client and prospect business
    requirements, in close coordination with sales and operations leaders;
    ability to conceive scalable, repeatable, commercial solutions
  • Support
    and participate in other related activities as necessary to meet the
    Company's goals
  • Provide
    feedback to the business in order to optimize quality of service, business
    growth, and ultimate client satisfaction
  • Represent
    Vistatec at all times in a manner befitting the values and ethos of a
    respected, global professional services organization




Requirements


  • Third
    level qualification in relevant field
  • 10+
    years of relevant industry experience
  • Proven
    knowledge of advanced AI, localization and workflows technologies,
    methodologies
  • Experience
    in Life Science and regulatory requirements a key advantage
  • Technical
    aptitude, strong leadership skills and a team orientation
  • Ability
    to architect, implement and communicate complex technical solutions
  • Strong
    analytical, troubleshooting and problem -solving skills
  • Excellent
    communication, influencing and questioning skills
  • Creative
    intelligence and a passion for customer success
  • Strong
    interpersonal, client facing, networking and presentation skills
  • A
    good understanding of the overall localization business and the company
    strategy
  • Organized
    with effective time and personal productivity management skills

 



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About the Company

Lion People Global

Lion People Global is a growth solutions agency, offering staffing, M&A and consultancy services for companies in Localization, Lang-Tech, AI & digital marketing industries.

Read more about the company

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