Director, Strategic Accounts

The Sales Director will lead a high-performing team responsible for driving successful retention and expansion across our North America strategic clients. This role will be leading Business to Business sales professionals focused on generating new and recurring revenue through the sales and marketing of MRI’s Living Suite of solutions, which includes, but is not limited to Callmax, CheckpointID, RentPayment, Multifamily Insurance, MRI ApartmentData and various Screening solutions. This role requires a strategic thinker with a strong sales leadership background in SaaS or enterprise technology who can inspire teams, collaborate cross-functionally, and deliver measurable results.

Duties/Responsibilities:

Leadership & Team Development

• Lead, mentor, and coach a team of Strategic Account Managers and reps to achieve individual and collective performance targets

• Foster a high-performance culture focused on accountability, results, and professional growth

Sales Strategy & Execution

• Develop and execute sales strategies aligned with North America revenue goals and corporate growth objectives

• Drive pipeline generation and progression, ensuring accurate forecasting and consistent attainment of quotas

• Expand MRI’s footprint with both new logo acquisition and growth within the existing client base

Collaboration & Alignment

• Partner with Marketing, Product, Services, and Customer Success teams to ensure sales alignment and client satisfaction

• Provide feedback on product roadmap and market requirements

Operational Excellence

• Ensure sales processes, systems, and reporting (Salesforce, CRM tools) are followed and optimized

• Monitor and manage KPIs including bookings, pipeline coverage, quota attainment, and retention metrics

Preferred Skills/Abilities:

• 2+ years as sales manager with a proven track record of success and achievements

• Proven track record of exceeding quota and driving revenue growth in SaaS industry

• Experience working with Strategic or Key Accounts

• Strong business acumen with the ability to analyze complex situations and drive outcomes.

• Exceptional leadership skills with a focus on coaching, developing, and motivating teams.

• Excellent communication, negotiation, and executive presence.

• Proptech Industry experience desired, specifically with MultiFamily

• Willingness to travel 25%

• MEDDPICC certification and experience is nice to have

About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!  

Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.  

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.  

At MRI, one of our core values is to strive to amaze.  From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. 

Amazing growth requires amazing employees. Are you up to the challenge?   

We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!   

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. 

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!