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Director Strategic Support Services

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Job Description - Director Strategic Support Services

Description

Join a Team That Changes Lives—Including Yours!

Northstar Behavioral Health Network is a team of professionals that specialize in serving those battling substance use disorders, specifically Opioid Use Disorder and Stimulant Use Disorder. Also specializing in those needing Intensive Residential Treatment Services (IRTS).

At Northstar Behavioral Health, we don’t just treat addiction—we transform lives. Our mission is to provide compassionate, expert care for individuals battling opioid and stimulant addiction through a multi-faceted treatment approach. But what truly sets us apart? Our people!

We believe in fostering a work environment where growth, community, and passion thrive. That means: Exciting Team Events – We celebrate our hardworking staff with engaging gatherings, fostering connections beyond the workplace. Commitment to Community – From volunteering events to local engagement initiatives, we actively give back to the community we serve. Opportunities for Career Growth – With our expanding network of over 200 clients and growing, we provide the support and tools for you to thrive professionally. A Culture of Support – Join a team that understands the importance of a workplace built on integrity, compassion, and collaboration.

Requirements

 Job Duties and Responsibilities 

  • Ensures infrastructure related to NPS/NMHS—such as administrative systems, process improvement, data management, and support teams—runs smoothly and intentionally in support of clinical and operational success
  • Initiates better client outcomes by ensuring frontline teams have what they need to focus on care.
  • Reviews financial, operational and activity analyses and forecasts data to determine department or division progress toward stated goals and objectives. 
  • Serves as a member of management committees on special studies/duties/projects, supports quality improvement initiatives and manages PULSE/QI data and meeting agendas. 
  • Collaborates with and follows directives given by the Vice President of Operations to:
    • Set and monitor financial budgets;
    • Execute projects and initiatives; and
    • Review progress and develop required changes in goals or objectives resulting from current status and conditions. 
  • All other duties as assigned. 

Miscellaneous Responsibilities and Duties

  • Outstanding interpersonal relationship building and employee coaching and development skills.
  • Ongoing demonstrated ability to lead team members.
  • Maintains up to date knowledge of laws and statutes required by:
    1. Minnesota Department of Human Services 245G 
    2. Minnesota Department of Transportation; and
    3. Applicable Minnesota Department of Health.
  • Maintains appropriate communications within the area of responsibility.
  • Practices a high level of confidentiality. 
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