Activate JobCopilot
About This Role
This is an outstanding opportunity for a mission-driven, community-oriented leader to make a meaningful impact by expanding access to high-quality, person-centered care for older adults. As the Director or Senior Director of Growth, you will serve as the driving force behind our regional growth strategy—leading a talented team, building high-trust partnerships, and ensuring that our outreach efforts reflect the unique needs of the communities we serve.
You’ll bring a strong track record of leading high-growth teams, developing strategic partnerships, and driving enrollment in complex care models like PACE, Medicare Advantage, or other senior-focused programs. In this role, you’ll be one of the most visible ambassadors of myPlace Health—representing our mission to prospective participants, families, and community-based organizations.
As the accountable leader for our Growth and Outreach teams, you’ll foster a culture of performance, equity, and inclusion while guiding your team to meet enrollment goals, deliver exceptional participant experiences, and drive community-based engagement. This is a pivotal moment to join myPlace Health, as we expand into new markets where you will play a central role in shaping and scaling our growth.
If you're a bold leader who thrives in dynamic environments, builds lasting relationships, and is passionate about transforming care for underserved older adults, we’d love to meet you.
What Does Success Look Like In This Role?
- Drive Local Growth Strategy – Lead the design and execution of a market-specific growth strategy that delivers results and reflects the needs of the communities we serve.
- Lead with Purpose, Inspire with Results – Mobilize and motivate the Growth team to consistently meet and exceed gross and net census goals while championing our mission every step of the way.
- Develop People, Elevate Teams – Manage hiring, onboarding, training, and coaching for a high-performing team that’s deeply committed to the participant experience and our values.
- Be a Connector in the Community – Build and sustain strong relationships with CBOs, brokers, hospitals, provider groups, and local leaders to fuel our referral pipeline and community trust.
- Strengthen Our Referral Network – Identify, establish, and nurture high-value partnerships that drive quality referrals and create mutual, long-term value.
- Bring Growth to Life Through Marketing – Guide and support marketing initiatives, including grassroots outreach, events, advertising, and collateral that resonate with our communities.
- Monitor Progress, Drive Improvements – Track performance metrics across the growth funnel and lead efforts to optimize processes, improve conversion, and ensure a seamless participant journey.
- Ensure Seamless Transitions – Support strong collaboration between Growth and Enrollment teams, identifying and solving for inefficiencies that impact speed, clarity, or participant satisfaction.
- Optimize for Scalability – Continuously improve tools, workflows, and operations to help your team scale sustainably, flexibly, and efficiently as we grow.
- Collaborate Across Functions – Work closely with clinical, operations, and product teams to align growth initiatives with organizational readiness and capacity.
- Champion Participant Retention – Lead retention efforts by translating participant feedback into actionable experience improvements that reduce disenrollment and increase satisfaction.
- Be a Local Brand Ambassador – Represent myPlace Health at community events, media opportunities, and speaking engagements to expand our visibility and reinforce our brand presence.
- Lead with Compliance at the Core – Ensure all outreach and growth activities meet the highest standards of regulatory compliance with CMS and CA DHCS, while modeling integrity and professionalism.
- Contribute Beyond the Scope – Embrace a leadership mindset that extends beyond defined responsibilities. You may be called upon to support cross-functional initiatives, special projects, or evolving business needs that align with our mission and strategic objectives. Your adaptability and enterprise thinking will be key to our collective success.
What Does An Ideal Candidate Look Like?
- Mission at Your Core – You’re driven by a deep passion to expand access to compassionate, coordinated care for frail elders and disabled older adults—and you see this work as more than a job, it’s a calling.
- Connection to the Model – You have a strong personal or professional connection to the PACE model and understand the life-changing role it plays in the lives of underserved older adults.
- Proven Growth Experience – You bring a successful track record of generating referrals and enrollments in PACE or similar care models (like Medicare Advantage or primary care for seniors), especially those focused on high-risk or vulnerable populations.
- Deep Market Knowledge – You understand the landscape of community-based organizations (CBOs), brokers, and provider groups in Los Angeles—and ideally, you have an established network you’re ready to activate.
- Tech-Enabled Efficiency – You’re an expert-level user of CRM systems and have a knack for identifying process improvements and tech-based solutions that streamline operations and boost team productivity.
- Team Leadership & Development – You’ve successfully led and developed high-performing teams, creating inclusive environments where individuals are coached, empowered, and inspired to grow.
- Operational Rigor – You’re relentlessly detail-oriented with a passion for structure, process improvement, and operational excellence that drives scalable, repeatable outcomes.
- Financial & Data Fluency – You’re comfortable managing budgets and growth KPIs, with a strong grasp of metrics like lead engagement, conversion, velocity, ROI, and CAC—and how to act on them.
- Influence & Communication – You’re a confident and persuasive communicator who builds lasting relationships with internal stakeholders and external partners alike.
- Cultural & Linguistic Competence – You’re ideally bilingual in English and Spanish (or another language spoken in the communities we serve), allowing you to connect authentically and effectively.
- Educational Foundation – A bachelor’s degree is required; a master’s degree is a plus, though your experience, insight, and impact matter most.
- Field-Ready Access – A valid driver’s license, active auto insurance, and consistent access to a reliable vehicle are required for community-based leadership.
The Fine Print
- Hybrid Flexibility, Field-First Presence – This is a hybrid role based in Greater and South Los Angeles. You’ll spend a significant portion of your time in the field—up to 100% travel within our service areas—building relationships, supporting your team, and championing community-based growth.
- Leadership That Shows Up – While the core schedule is Monday through Friday, you’ll bring the flexibility to be available on evenings or weekends as needed to meet program demands, support your team, or represent myPlace Health at key events and engagements.
- Compensation That Reflects Experience & Impact – This role may be hired at the Director or Senior Director level, depending on your experience and demonstrated leadership. Compensation will be thoughtfully aligned with your background, scope of responsibility, and the impact you bring to the role. Bonus eligibility is tied to the achievement of department-wide growth goals—rewarding shared success and meaningful outcomes.
$150,000 - $210,000 a year
What’s In It for You?
At myPlace Health, we believe that when we take exceptional care of our people, they can take exceptional care of our participants. That’s why we’ve built a comprehensive, people-first rewards package designed to support your well-being—professionally, financially, and personally.
As a Director/Senior Director-level leader, you play a critical role in shaping the experience of our participants, our team, and our broader mission. Here’s what you can expect in return:
Competitive Pay & Total Rewards
We offer a strong base salary and a competitive total rewards package that reflects your experience, education, and the impact you bring to the role. Compensation is thoughtfully calibrated based on local markets for onsite roles or national benchmarks for remote positions.
Performance-Based Incentives
Our performance incentive plan recognizes your leadership and impact—rewarding results tied to the success of both your team and the broader organization.
Ongoing Growth & Feedback
You’ll participate in structured performance conversations twice per year (when applicable), giving you regular opportunities to reflect, evolve, and celebrate your leadership journey.
Plan for Your Future
You’ll have access to a 401(k) retirement plan with an employer match—so you can build your future while shaping ours.
Health Coverage That Fits Your Life
Choose from six thoughtfully designed medical plans, with up to 80% of employee premiums and 75% of dependent premiums covered.
More Than Just Medical
We offer dental and vision insurance, FSA/HSA options, short- and long-term disability, basic life insurance, and supplemental benefits like accident, critical illness, and hospital indemnity coverage.
Generous Time Off
Step away and recharge with 20 days of PTO to start, 12 paid holidays, and 2 floating holidays annually—because rest fuels impact.
Support for Your Learning
We invest in your professional development through a generous CME/CEU budget, dedicated time for learning, and leadership growth opportunities that evolve with you.
Family Comes First
We’re proud of our family-friendly culture, which includes paid parental leave and a child care stipend to help support you where it matters most—at home.
Ready to Lead with Purpose?
At myPlace Health, we’re building something meaningful—and we’re looking for leaders who are ready to grow alongside us. If you’re a strategic, community-minded, and mission-driven professional who thrives in high-growth environments and believes in the power of personalized care for older adults, we’d love to meet you. Join us in shaping the future of care—one relationship, one community, and one participant at a time.
Your email job alert is now active!
