Disaster Restoration General Manager

The General Manager is responsible for oversight of all mitigation production, safety, training, warehouse functions, financial, sales and HR activities.  They are expected to assure exceptional customer service and quality assurance is provided throughout the organization.  Create and maintain employee accountability, reliability and a culture of trust and appreciation from top to bottom. Communicate and work alongside the owner to continue to achieve growth and success.  

About us: 

ServiceMaster Dynamic Cleaning has been in business for over 25 years. We are a successful Disaster Restoration company that provides first-class service to businesses and homeowners throughout Massachusetts and Rhode Island after a fire, water, or mold disaster.

Essential duties and responsibilities:
Implement strategic business plan and formulate policies

Ensure that company and job budgets are maintained and met

Exceed company targets for sales, net profit, quality ratings, and customer satisfaction

Provide vision, leadership, and discipline regarding long term growth

Communicate/document clearly and often with all parties 

Hiring, training and motivating team members

Builds and maintains relationships with customers, insurance companies and other stakeholders to promote business development and customer satisfaction.

Minimum skills/qualifications:
Proven experience as an experienced leader in the disaster restoration industry 

Knowledge of business processes and functions (finance, HR, procurement, marketing, operations etc.)

Strong leadership and management skills

Current and extensive industry knowledge on standards, regulations, safety and best practices

Strong technology skills and comfort working within multiple platforms and CRM's

Exceptional organization skills

Benefits: 
Dental Insurance, Health Insurance, Vision insurance, life insurance, paid time off , company vehicle, 401K with matching

Schedule:
on call 
weekends as needed
Monday - Friday 8-10 hour shift

Ability to relocate: 
Plainville, MA 02762.  Relocate prior to starting work (required)

Please send resume and salary requirements along with a cover letter outlining your qualifications for this position.