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Disease Management Care Coach

icon building Company : Imagine 360
icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - Disease Management Care Coach

Imagine360 is seeking a Disease Management Care Coach, Behavioral Health, RN to join the team!  The Care Coach is responsible for providing telephonic coaching and educational resources to people with chronic health conditions. Coaching topics include medication compliance, nutrition, physical activity, and care coordination. Responsibilities include assessment, coordination, planning, monitoring, and evaluation.


Position Location:100% remote


Responsibilities include but are not limited to:



  • Provide telephonic coaching, and information and referral services to program participants managing various chronic health conditions with clinical oversight assistance

  • Assess participant needs using scripted assessments

  • Communicate, as needed, with service delivery partners, physicians, and other health professionals to provide care coordination

  • Review pertinent medical history, current diagnosis, and pharmaceutical data via information database system with clinical oversight

  • Assist participant in forming realistic goals related to overall health

  • Determine and provide relevant community and/or healthcare resources that help support participant's goals

  • Promote wellness and provide education regarding preventative care measures

  • Effectively assess, coach and graduate clients from care, resulting in appropriately managed caseloads

  • Document participant activities and coaching/counseling sessions in established format in the case tracking software


In addition to performing standard Care Coach roles, Registered Nurses are involved in clinical decision-making and patient education. The scope of practice for nursing work includes, but is not limited to:



  • Rationale for the effects of medications and treatments

  • Implement measures to promote a safe environment for clients and others

  • Accurately report:

    • Administration of medication and treatments

    • Client response

    • Contact with other health care team members

    • The client's status including signs and symptoms

    • Nursing care (education) rendered



  • Respect the client's right to privacy by protecting confidential information

  • Promote and participate in education and counseling to a participant based on health needs

  • Clarify any treatment that is believed to be inaccurate, non-effacious, or contraindicated by consulting with appropriate practitioner

  • Know, recognize, and maintain professional boundaries of the nurse-client relationship


Required Experience/Education:



  • Nursing Degree from an accredited college or university.

  • 2+ years of experience in direct participant coaching.


Skills and Abilities:



  • Must have intermediate knowledge and skills using Microsoft Office including Word, Excel, and PowerPoint software; Internet software; Database software


License and Certifications:



  • Active and unrestricted Compact Registered Nurse License


What can Imagine360 offer you?



  • Multiple Health plan options

  • Company paid employee premiums for disability and life insurance

  • Parental Leave Policy

  • 20 days PTO to start / 10 Paid Holidays

  • Tuition reimbursement

  • 401k Company contribution

  • Company paid Short & Long term Disability plus Life Insurance

  • Professional development initiatives / continuous learning opportunities

  • Opportunities to participate in and support the company's diversity and inclusion initiatives




Want to see our latest job opportunities? Follow us on LinkedIn


Imagine360 is a health plan solution company that combines 50+ years of self-funding healthcare expertise. Over the years, we've helped thousands of employers save billions on healthcare. Our breakthrough total health plan solution is fixing today's one-size-fits-none PPO insurance problems with powerful, customized, member-focused solutions.


Imagine360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.




**RECRUITMENT AGENCIES PLEASE NOTE: Imagine360 will only accept applications from agencies/business partners that have been invited to work on a specific role. Candidate Resumes/CV's submitted without permission or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation**

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About the Company

Imagine 360

Imagine360 offers a self-funded health plan solution with reference-based pricing and provider partners with 50+ years of industry-leading experience.

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