Dispatch Assistant

Lumina Agency INC is a forward-thinking organization dedicated to operational excellence and structured growth. We pride ourselves on maintaining high standards of efficiency, organization, and performance across all departments. Our team is built on professionalism, accountability, and a commitment to delivering consistent results. As we continue expanding our operations in New Orleans, we are seeking motivated individuals who value precision and structure to join our team.

We are seeking a highly organized and detail-oriented Dispatch Assistant to support our daily logistics and coordination operations. The ideal candidate will assist in scheduling, routing, and communicating with drivers and internal teams to ensure timely and efficient service delivery. This role is perfect for someone who thrives in a fast-paced environment and enjoys problem-solving and operational coordination.

Responsibilities

• Assist in coordinating daily dispatch schedules and routing logistics

• Communicate with drivers and internal departments to ensure timely updates

• Monitor assignments and adjust schedules as necessary

• Maintain accurate records of dispatch activities and reports

• Support operational planning and workflow optimization

• Respond promptly to inquiries and resolve scheduling issues

• Ensure compliance with company procedures and operational standards

• Strong organizational and multitasking abilities

• Excellent written and verbal communication skills

• Ability to work efficiently in a fast-paced environment

• Proficiency in Microsoft Office and basic computer systems

• Strong attention to detail and problem-solving skills

• Team-oriented mindset with a proactive approach

• Professional demeanor and reliability

• Competitive salary

• Growth opportunities within the company

• Professional development and skill enhancement

• Supportive and collaborative work environment

• Stable full-time position