Dispatch Clerk

Dispatch Clerk – 3rd Shift

Join America’s favorite family bakery since 1934—home of Little Debbie®, Drake’s® Cakes, and Sunbelt Bakery® Granola Bars. Work with legacy brands that bring smiles to faces nationwide, including yours. You’ll experience a culture committed to work-life balance, guaranteed time off, and supportive health and wellness offerings. Enjoy profit sharing, long-term job security, and a range of exciting career paths. When you join McKee Foods, you’ll discover a better way to live and work.

Please submit comprehensive work history or a resume covering the past 18 months. Include all periods of employment, unemployment, self-employment, short-term jobs, caregiving, and education. Ensure you provide accurate month and year ranges for each period.

Pay

$18.32 -$23.63/ hr., depending on experience and qualifications
Plus $2.00 / hr. shift premium for 3rd shift hours

Schedule

Sunday - Thursday, 10:30 p.m. - 7:00 a.m. (other days and hours as needed)

Location

McKee Foods Transportation Building

10260 McKee Road, Collegedale TN 37315

Job Summary

McKee Foods is seeking a 3rd Shift Dispatch Clerk to join our Transportation team. This role supports overnight fleet operations by dispatching drivers, coordinating equipment, updating transportation systems, and ensuring accurate shipment documentation. The Dispatch Clerk serves as the primary communication hub during shift hours to maintain efficient, safe, and on-time deliveries within a fast-paced, 24-hour, six-day operation.

• Coordinate, prepare, and print all driver trip documentation.

• Serve as the primary point of contact for the Transportation Department during shift hours.

• Answer and manage incoming dispatch calls in a timely and professional manner.

• Dispatch drivers and monitor delivery instructions to ensure accuracy and on-time performance.

• Dispatch and apply seals for outside carriers in accordance with company procedures.

• Assign trucks, transfers, and rollers based on operational needs.

• Print and distribute delivery receipts and backhaul documentation.

• Update trip information in transportation management systems (TMS).

• Document all shift activity and operational updates in SharePoint for communication and continuity between shifts.

Required Qualifications

• Strong attention to detail and documentation accuracy

• Effective analytical and problem-solving skills

• Ability to communicate professionally with drivers, customers, and suppliers

• Strong decision-making skills

• Ability to manage multiple tasks in a fast-paced environment

• Ability to remain calm in high-stress situations

• Professional telephone communication skills

• Strong organizational and written/verbal communication skills

• Proficiency with computer systems and data entry

• Flexibility to work overnight hours and float shifts as needed

Preferred Qualifications

• Experience in dispatch, logistics, transportation, or fleet operations

• Experience with transportation management systems (TMS)

• Experience with UNIX-based systems or logistics databases

• Experience in data entry and information analysis

• Proficiency with Microsoft Office and Google Workspace applications

Benefits

• Competitive weekly pay

• Profit-sharing cash bonus program

• 401(k) with matching contributions

• Paid Time Off (for vacation, holidays, sick time, personal time, etc.)

• Medical insurance, including health, dental, vision and prescription drug plan

• Supplemental plans, including life insurance

• Fully-paid parental leave

• Health Center and Pharmacy

• Mental wellness counseling (on-site in TN, virtual elsewhere)

• Tuition reimbursement

• Credit Union

• Exercise and recreation facility

• Wellness programs with incentives

• Employee Assistance Program (EAP)

• Short-term and long-term disability (company-paid)

We are an Equal Opportunity Employer