Dispatch Coordinator

PrimusLabs is seeking an evening/overnight dispatch coordinator to join our team-oriented environment of food professionals in Salinas, CA. This individual’s primary responsibility will be to provide exemplary customer service. They will assist the laboratory with administrative duties such as customer service, dispatching service providers, data entry, sample scheduling/receiving, fielding phone calls at the lab, and conducting facility sampling and routinely picking up product samples (clean DMV report required). An inclusive culture, delivering exceptional customer service and collaboration, we approach our work confidently, learn quickly, and improve constantly. If you're driven to perform in a fast-paced environment, you will fit right in.

Outstanding Benefits: Medical, Dental, Vision, Accident, Life, and Long-Term Disability coverage, along with retirement benefit 401K (with employer match), paid holidays, vacation, and sick leave.

Position: Dispatch Coordinator Schedule: Tuesday-Friday 4 p.m.-1 a.m. and Saturday 8 p.m.-5 a.m.

Location: Salinas, CA Hourly Wage: $23.00 – $25.00 Depending on experience

General Responsibilities:

Receive Dispatch Calls

Customer Service

Schedule/Coordinate & Dispatch service providers

Receive, process and review samples

Data Entry

Sampling (Facility Sampling)

Retrieve samples from various locations

Assist other departments as needed

Fulfill duties assigned by management

Job Type: Full Time

Qualifications: 

Professional customer service

Data entry accuracy and multitasking

Excellent telephone & communication skills

Proficient with computers & Microsoft Office

Time management skills

Self-motivated

Quick learner

Bilingual (English/Spanish) a plus

Clean DMV report

Able to learn and follow SOP's and Work Instructions

Flexible Schedule