Dispatch Coordinator - Bilingual

Elite Flooring

Install Coordinator

Elite Flooring is a leading floor covering contractor head-quartered in Atlanta, GA with regional offices in North Carolina, South Carolina, Tennessee, and Florida.  The company sells and services, national and regional Home Builders, Commercial & General Contractors, Multi-Family apartment communities among other account types with a track record of proven success since 1996.

Job Description:               Install Coordinator

Reports To:                       Installation Manager  

Assignment Focus:          We have an immediate opening for an Install Coordinator.  The Install Coordinator will work directly with the Installation Manager to communicate with flooring installers and our internal staff to schedule new installations, punch work, and warranty service.  The ideal candidate will have the ability to stay organized and communicate effectively in a fast paced environment.   

Primary Responsibilities:

• Assist with scheduling installations and assigning installers to jobs
• Follow-up with flooring installers and service techs throughout the day
• Communicating with all parties involved the status of jobs on the schedule
• Reviewing jobs to ensure the correct labor amount is being paid, research discrepancies
• Maintains order status daily and updates the system with pertinent information
• Works to maintain strong relationships with our installer base

Desired Skills and Experience:

• Must be able to multitask in a fast paced environment
• Sense of urgency and follow-through to complete tasks on time
• Excellent written and verbal communication skills
• Strong troubleshooting and critical thinking skills
• Detail and process oriented
• Ability to read and interpret floorplans, selections, and specifications
• Bilingual a MUST!

Salary & Benefits

• Salary will be commensurate with experience
• 401k with company contribution of $0.50 on the dollar up to 6% for matching
• First year 12 days paid time off, after second year 18 days paid time off
• Medical paid by employer at 75%
• Great corporate culture and working environment