Dispatch Fire Control Maintenance

Specific Job Functions:

• Answer all incoming calls concerning maintenance and repairs needed on-property and at off-site locations.


• Input call details into computer system using Maximo.


• Assign work and message calls to Engineering employees.


• Respond to life safety system and fire alarm panel, locate area of alarm, and dispatch to Engineering staff to take action.


• Perform data entry for timekeeping purposes into an Access database.


• Record all staff call-in slips for the department.


• Maintain dispatch log of activities performed throughout the day.


• Maintain an accurate accounting of time and activities in emergency situations.


• Perform all duties as deemed necessary for the success of the department.

Qualifications:

• At least six months’ administrative experience required.


• A minimum of six months high-end/high-volume customer service experience required.


• Previous experience in a hotel environment preferred.


• Basic knowledge of Access, Word, and Maximo preferred.