Dispatch Representative

TurnTime Transport is a nationwide transport brokerage that specializes in helping dealerships cars across the country. We are an equal opportunity employer. We're looking for a motivated logistics/customer service professional to join our operations team in Phoenix, AZ. The ideal candidate is self-motivated and eager to take on responsibilities. We have a younger fun team, in a casual work environment. We work hard and have fun doing it. If this seems like a fit. Please reach out. We would like to meet you.

We pay 100% of the Employee's Health, Dental, Vision and Life Insurance.

Responsibilities:

• Work with carriers and ensure high level of customer service.
• Dispatch outside carriers to meet the daily customer orders.
• Enter and update work orders, vendor profiles, & database records; ensure data integrity.
• Collect and import documents related to business transactions.
• Coordinate pickup and delivery appointments.
• Communicate with drivers and shipping personnel to ensure orders are properly loaded on time.
• Report carrier issues such as delays, scheduling conflicts, and safety concerns.
• Document shipment status across multiple database platforms.
• Provide clear, timely and accurate communications.

 Skills/Experience:

• Excellent customer service and problem- solving skills
• Able to type 30-40 words per minute.
• Ability and willingness to assist all aspects of operations.
• Ability to multi-task and think outside the box.
• Ability to navigate multiple software programs.
• Ability to handle multiple projects and meet deadlines.
• Works well under pressure.
• Strong attention to detail.

Preferred but not required skills/experience:

• Experience in the logistic/transportation industry is preferred.
• Knowledge of transit times and DOT regulations (United States and Canada).

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekends as needed