Dispatch Supervisor

2?? Job Description (for internal posting & HR files)

Position Title: Dispatch Supervisor

Department:
Operations – Las Vegas Branch

Reports To: Branch Manager

FLSA Status:
Exempt

Salary Range:
$59,000 – $62,000 annually (DOE)

Position Summary:
The Dispatch Supervisor oversees and coordinates the activities of the local driver crew for tradeshow and event freight within the Las Vegas area. This role requires hands-on leadership, strong decision-making under pressure, and the ability to supervise a dynamic, fast-paced dispatch operation with frequent schedule changes and tight deadlines.

Essential Duties & Responsibilities:

• Supervise, coordinate, and dispatch drivers for tradeshow and event loads, including last-minute assignments and weekend work during peak seasons.
• Direct driver activities to ensure on-time, safe, and professional service.
• Communicate with drivers throughout the day to monitor progress, solve problems, and adjust schedules as needed.
• Liaise with customers, sales, and operations staff regarding load status, scheduling, and special requirements.
• Maintain accurate dispatch records, documentation, and load tracking.
• Evaluate driver performance, provide feedback, and recommend training or corrective actions as needed.
• Collaborate with the Branch Manager to improve efficiency and service quality.

Benefits:
Medical, Dental, Vision (VSP), Life Insurance, LTD, FSA, HSA, EAP, Sick Pay, Vacation Pay, Holiday Pay.

 Required Qualifications:

• Minimum 1 year of tradeshow knowledge or industry experience.
• Minimum 1 year of dispatch experience, preferably in a supervisory or lead role.
• Strong leadership and communication skills.
• Demonstrated ability to work in a high-pressure, time-critical environment.
• Proficient computer skills (TMS experience a plus).
• Flexibility to work early mornings, late evenings, and weekends during busy show seasons.
• Detail-oriented and highly organized.