Dispatchable Field Service Representative

Ready to make a splash in water treatment? At Veolia, we're on a mission to create a cleaner, more sustainable world by helping cities and industries efficiently manage their resources. We take immense pride in our diverse and inclusive team, celebrating the valuable contributions of individuals from all walks of life.  We welcome diverse applicants to fuel our success, especially those interested in applying their expertise and problem-solving skills to our on-site technical roles!

Veolia's Chemical Solutions & Monitoring (CSM) division is seeking a Field Service Representative (FSR) to join our team. As the FSR, you'll become an integral part of Water Tech, a global frontrunner in water recovery, treatment, and reuse. 

You'll be responsible for delivering top-notch on-site technical customer service, including conducting chemical tests, maintaining chemical feed and control equipment, managing chemical inventories, providing technical recommendations, and compiling detailed service reports. Your contribution will support Veolia’s commitment to delivering sustainable water solutions across diverse applications such as food and beverage, municipal water, microelectronics, and heavy industrial wastewater treatment, underlining your critical role in achieving our mission to resource the world.

As a Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission critical role involves working on a variety of technologies including, media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF).

Key Characteristics (Highlight characteristics required to succeed in the role)

• Conduct maintenance and calibration activities
• Consult with customer management and operation teams
• Excellent mechanical know how and problem-solving skills
• Ensure contract compliance of volume and quality specifications
• Operate, monitor, and optimize equipment performance

Duties & Responsibilities  (List 5-7 essential functions for the role, focusing on broader responsibilities)

• Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Monitor and maintain chemical injection systems
• Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
• Review customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.)
• Other duties as assigned

Knowledge, Skills & Abilities (List out required and preferred skills as applicable)

• Demonstrated ability to work independently and remotely with project teams
• Provide customers with informal training around operation and maintenance of their system

Include budget oversight, impact levels, scope of the role, etc.

Required:

• High School Diploma / GED / Home School Certification OR international equivalent 2+ years’ experience of service/maintenance or equivalent in an industrial environment
• Valid Driver’s License

Preferred (if applicable):

• Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation

Working Conditions (Specify % of travel involved if applicable, physical conditions, interaction with any hazardous material, work environment, etc.)

• Ability to travel within the region as needed

● Ability to travel within the region as needed

● Ability to work evenings, weekends and holidays as needed.

● Ability to travel extensively- primarily in the posting Geographic area

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.