Dispatcher

Salary :

$20 - 25 hourly

Company : Estes Heating & Air Conditioning

Job Type : Full Time

Theodore, Al 36582

Job Description - Dispatcher

Benefits/Perks

Competitive Compensation

Paid Time Off

Matching 401(k)

Health/Dental/Vision Insurance

AFLAC/Long Term Disability Insurance

Training and Development

Job Summary

We are seeking a professional and skilled Dispatcher to join our team. We are a local 42 year old HVAC (Heating and Air Conditioning) company. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities

Receive inbound emergency and non-emergency calls

Collect and document information from callers

Prioritize calls according to the level of urgency

Transmit information to the appropriate person or department

Direct response units to appropriate location

Monitor status of the response team

Qualifications

High school diploma/GED

Previous experience as a Dispatcher or in a similar position

Excellent typing and data entry skills

Understanding of best practices and procedures for emergency response situations

Strong verbal and written communication skills

Highly organized with the ability to multitask and prioritize projects

Ability to work well under pressure

Compensation: $20.00 - $25.00 per hour

Estes Heating & Air Conditioning, Inc. is a licensed, family-owned, and family-operated Heating and Air Conditioning Company. We offer 5-star service to the entire Alabama and Mississippi Gulf Coast in the areas surrounding Mobile and Baldwin Counties since 1982. Our team is proud to offer Air Conditioning and heating service in Mobile, AL, Theodore, AL, and also the surrounding areas.

We specialize in both residential and also light commercial Air Conditioning and Heating installation and service and have the best Bryant rebates.

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Dispatcher

Job Description - Dispatcher

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