Dispatcher

Company : Year Round Heating & Air Conditioni

Job Type : Full Time

Redlands, Ca 92374

Job Description - Dispatcher

Benefits:

401(k)

401(k) matching

Paid time off

Benefits/Perks

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job Summary

We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities

Receive inbound emergency and non-emergency calls

Collect and document information from callers

Prioritize calls according to the level of urgency

Transmit information to the appropriate person or department

Direct response units to appropriate location

Monitor status of the response team

Qualifications

High school diploma/GED

Previous experience as a Dispatcher or in a similar position

Excellent typing and data entry skills

Understanding of best practices and procedures for emergency response situations

Strong verbal and written communication skills

Highly organized with the ability to multitask and prioritize projects

Ability to work well under pressure

Compensation: $18.00 per hour

YEAR ROUND HEATING & AIR CONDITIONING IS A Rheem PRO Partner

Year Round Heating & Air is proud to be a Rheem PRO Partner and one of only four HVAC companies in our geographic area.

This designation is meant to recognize and reward excellence among an elite membership of independent contractors whose superior dedication to the sale, installation and servicing of Rheem products sets them apart.

Rheem Pro Partners are evaluated yearly to ensure they meet program requirements and are held accountable for providing dependable and satisfactory installation and servicing of Rheem products as well as outstanding customer service. Pro Partners also receive exclusive, high-level technical training on Rheem technologies and solutions, allowing us to provide exemplary service and advice on all products.

We are a growing company. We are building our clients based on honesty.

Our Mission and Values

At Year Round Heating & Air Conditioning, we are experts in Redlands HVAC services. We have an extensive background in the industry, and we understand how to make your experience as stress-free as possible. Our entire team is trustworthy and professional, so they can answer any questions you have along the way. No matter the current state of any HVAC system, our technicians will use their industry knowledge to recommend the best and most cost-effective solution for the situation.

We’ve proudly served Southern California since 2016, and we’ve perfected every aspect of our service to create a streamlined process for a wide range of repairs.

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Dispatcher

Job Description - Dispatcher

YEAR ROUND HEATING & AIR CONDITIONING IS A Rheem PRO Partner

Our Mission and Values

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