Dispatcher

EJ Home Services is a residential service company specializing in plumbing, electric, heating, and air conditioning. We have serviced Santa Clara and the surrounding Bay Area since 2006. We provide a great environment and culture focused on growth, development, and retention. Our priority is taking care of our employees who are our biggest assets. We are looking to add a Dispatcher to our team.

Position Overview:

As a Dispatcher, you’ll play a crucial role in coordinating and managing service calls for our technicians. Your responsibilities will include scheduling appointments, assigning technicians to jobs based on location and expertise, and ensuring timely responses to customer requests. You’ll communicate directly with customers and service personnel, providing updates and addressing any issues that arise during service visits. Additionally, you'll maintain records of service calls, track job progress, and optimize routes to enhance efficiency. Your work will ensure customers receive prompt, effective service, contributing to overall customer satisfaction.

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We offer:

• Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
• 401(k) retirement with company match
• Weekly pay with incentives and bonuses
• Company events & parties for individuals & families
• Holiday pay, vacation pay, & paid time off

Job Requirements:

• Pre-employment background check
• Pre-employment drug screen

There is room to grow for the right candidate. This is a career, not a job! We look forward to hearing from you.

Apply for more details!