Dispatcher

An exciting opportunity awaits you at SDS RX - We’re a healthcare logistic services company with over 100 locations nationwide. We provide dedicated, flexible delivery solutions to long term care, specialty, infusion, nuclear pharmacies, as well as pharmaceutical distributors, labs, and healthcare networks.

Our Mission is to enhance the quality of patient care, one delivery at a time. No matter the circumstance, you can count on us to deliver!?Right patient, right place, right time. 

We’re a young, dynamic, technologically progressive, and rapidly growing logistics company in the pharmaceutical delivery space in search of a Dispatcher to support our Springfield, New Jersey area customer.
 

To learn more about our company, please visit our website at?https://www.sds-rx.com/. 

What Will You be Paid? 

$18-20 per hour.
 

When Will You be Working? 

Full-Time

Friday- Saturday: 4:00pm - 12:00am

Sunday - 9:00am - 11:00pm

Monday - 8:00am - 4:00pm
 

Where Will You be working? 

50 Lawrence Rd., Springfield, NJ 07081

Key Responsibilities

• Provide exceptional customer service to both internal teams and external clients. 
• Dispatch contracted delivery drivers promptly based on customer requests. 
• Accurately input data into SDS systems to ensure data integrity and generate reliable reports for both internal and customer use. 
• Consistently meet or exceed established service levels and performance expectations. 
• Maintain clear and effective communication with customers, Dispatch Manager, and drivers in the field. 
• Perform other related tasks assigned by the Dispatch Manager. 

Qualifications 

• High school diploma or equivalent required. 
• At least 1 year of previous experience in a customer service or call center role. 
• Strong written and verbal communication skills. 
• Positive, team-oriented attitude with a focus on collaboration. 
• Strong organizational skills and the ability to manage multiple tasks efficiently. 
• Detail-oriented with a commitment to completing tasks from start to finish, including necessary follow-up. 
• Ability to adhere to company policies and departmental procedures consistently. 

What makes SDS Rx different? 

• Excellent salary compensation 
• Comprehensive benefits plan (including Health/Dental/Vision) -?We don't want you to wait! Immediate insurance coverage is available. 
• 401k match -?Thinking about your future? So are we. That's why we will match up to 4% of your contributions. 
• PTO package (including major paid holidays) 
• Employee Assistance Program -?Life happens, and that's why we have EAP benefits available for you and your family! 
• Employee Wellness Program -?Staying healthy both mentally and physically is a top priority for us, and we want to help you reach those goals. 

* Some benefits are only applicable to Full-Time employees * 

SDS Rx is committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, age, physical or mental disability, or veteran status, and encourage all applicants to apply.