Dispatcher

We're a leader in the commercial kitchen services industry, specializing in the maintenance and repair of fryer and exhaust systems. Our dedicated teams provide comprehensive solutions that improve kitchen hygiene and safety while also helping to reduce costs and environmental impact. With a strong commitment to service excellence, we partner with businesses to optimize their operations, offering innovative and efficient methods for oil filtration, fryer management, and hood cleaning.

What You'll Be Doing

• Manage daily service call requests and dispatch work orders to field technicians.
• Optimize daily routes to ensure productivity and on-time appointments.
• Monitor technicians' work order status and make real-time adjustments as needed.
• Communicate with customers before and after service to ensure a great experience.
• Collaborate with management and team members to resolve issues and maintain efficiency.
• Maintain regular contact with technicians to provide support or adjust service levels based on customer calls.

Qualifications

• Minimum of 2 years of experience in a dispatch or scheduling role.
• Experience in Pest Control, Lawn Care, HVAC, or Plumbing is a plus.
• Strong organizational skills and exceptional attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.
• Proficiency with Google Apps (Docs, Sheets) and a willingness to learn new systems.
• Ability to communicate clearly and professionally with customers and colleagues.

What We Offer

• Competitive pay based on skills and qualifications.
• Medical, dental, vision, and life insurance.
• Paid time off.