Dispatcher

Dispatcher– Full Time 

The ideal candidate is organized, reliable, and customer-focused, with strong communication skills and the ability to multitask effectively in a fast-paced dealership environment. 

About Us 

Webb Automotive is a family-owned and operated dealership group serving the Chicagoland and Northwest Indiana areas for over 50 years. We are committed to delivering exceptional service, quality vehicles, and fostering a supportive workplace culture. Built on a strong foundation of integrity, customer satisfaction, and teamwork, we are eager to continue to grow and expand our team. Our employees are the driving force behind our success, and we offer opportunities for career development, stability, and a welcoming, team-oriented environment. If you’re looking to join a company that treats you like family and invests in your future, we’d love to have you on board! 

Benefits 

• Average annual compensation of $60,000 - $70,000 


• Health insurance- Company contributes a portion to cost 


• Dental, Vision, Assurity, and LifeLock insurance options available 


• Paid Life Insurance 


• 401(k) with company matching 


• Paid Time Off 


• Family owned and operated

• Coordinate and dispatch shuttle drivers to ensure timely customer pick-ups and drop-offs 


• Schedule and adjust routes based on service appointments, traffic, and changing priorities 


• Communicate clearly with service advisors, drivers, and customers regarding timing and updates 


• Monitor shuttle vehicle readiness, cleanliness, and fuel levels 


• Maintain accurate logs of trips, driver assignments, and vehicle usage 


• Handle customer questions, concerns, and service-related transportation requests 


• Ensure compliance with dealership safety policies and transportation procedures 


• Support valet and service lane operations during peak periods 


• Assist with problem-solving when delays, cancellations, or emergencies arise 


• Perform additional administrative or operational duties as assigned 

Qualifications 

• Must have a clean driving record and hold a valid driver’s license 


• Must be willing and able to submit to a Background Check and Drug Screen 


• Mature, disciplined personality 


• Effective communication, organizational and time management skills 


• Able to work independently and as part of a team 


• Friendly, approachable, and maintains a positive outlook 


• Open to feedback and motivated to develop skills