Dispatcher

Hight Logistics is seeking a Dispatcher to join our team. We are a mid-sized logistics company specializing in port drayage with an emphasis on sustainability with EV trucking.
Who you are: A proactive, bilingual (English/Spanish) Dispatcher experienced with dispatching ocean containers and experience with PortPro software.

We offer a generous benefits package with 401K safe harbor plan, bonus, vacation, medical, dental, vision and life insurance.

Job Title:   Dispatcher                         

Reports to:   Terminal Supervisor                     

Job Summary:

This is an exclusive employment arrangement working for Hight Logistics and / or its subsidiaries.  The Dispatcher is responsible for dispatching (Licensed Motor Carriers (LMC’s), employee Drivers, and/or other outside Motor Carriers) and ensure that data is timely & accurately entered into company's TMS. Maintain communication with fellow Dispatchers and CSR teams to verify and resolve customer and/or shipper customer service issues. Monitor containers to avoid per diem by ensuring that all equipment is returned to the port accordingly to minimize any loss of revenue.

Duties/Responsibilities:

• Work with the LA and Long Beach Ports to make appointments for container pick-ups and delivery.


•  Routing and monitoring Trucks and Drivers.


• Communicate with Customers, Potential Customers, Customs Brokers, Forwarders , and Terminal Contacts, and other Core Carriers.


• Monitor the location of the fleet using system tracking or calling drivers for check calls.


• Manage equipment, including chassis and containers.


• Collaborating with management to modify activities to accommodate customer needs.


• Maintain proper records and ensure information is executed correctly and on time.


• Communicate / update Manager / CSR’s on daily progress, challenges, changes, issues, and all other matters; to include, daily/shift turn over; sending daily rollover/recap report.


• Work in a team environment


• Other duties as assigned

Required Skills/Abilities:

• Strong verbal and written communication skills.


• Excellent organizational skills and attention to detail.


• Excellent time management skills.


• Strong analytical and problem-solving skills.


• Ability to prioritize tasks.


• Ability to function well in a high-paced environment.


• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• At least two years related experience preferred.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

Benefits:

• 401(k) safe harbor plan


• Dental insurance
  


• Health insurance


• Life insurance


• Paid time off
  


• Sick time off


• Vision insurance