Salary :
Activate JobCopilot
- Pay: $45,000.00 - $65,000.00 per year
- Job description:
- Dispatcher
- Carter’s Plumbing, Heating & Cooling - White Lake, MI
- Top Candidates will be reliable and possess a “customer first” work ethic along with a passion for providing our customers with the best solutions possible.
- At Carter’s Plumbing, Heating & Cooling, we don’t just offer jobs — we build careers rooted in integrity, teamwork, and growth. Proudly located in White Lake, MI, we’ve built a reputation for delivering top-tier Plumbing service across Oakland County and surrounding areas — and that starts with taking great care of our people.
- We’re currently looking for an experienced and driven Dispatcher to help support our ongoing growth and uphold the quality our customers have come to expect.
- Here, you’ll find a family-oriented work environment where your contributions are valued, your goals are supported, and your success is celebrated.
- If you're passionate about technical excellence, customer satisfaction, and being part of a tight-knit, high-performing team — you belong at Carter’s.
- In exchange for your skillset and commitment, we offer:
- 401(k) with Company Match
- Medical, Dental, and Vision Insurance
- Paid Holidays
- Paid Time Off (PTO)
- Parental Leave
- Yearly Performance Reviews
- Pay: $55,000-$65,000/yr
- Responsibilities include the following:
- Daily scheduling of field service technicians
- Direct interaction with customers in need of service
- Answer in-bound calls
- Make outbound calls to schedule service and solicit customers for future business
- Dispatch technicians to jobs
- Helping team members with side tasks
- Maintain customer database
- Provide BEST IN CLASS customer service
- This position is a great opportunity for someone with an interest in operations, customer service, or a future in management.
- Candidates must also have the following:
- 5+ years of dispatching experience
- Desire to achieve goals, both personal and professional
- Hard work ethic and willingness to work OT when necessary
- Strong team mentality
- Experience in a customer service role where the phrase “customer first” was practiced daily
- Experience with Service Titan system is a must
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Plumbing: 3 years (Required)
- Service Titan: 2 years (Required)
Experience:
$45,000 - $65,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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