R

Dispatcher

icon building Company : Redkey Express
icon briefcase Job Type : Full Time
icon geo-alt Mason, Oh

Number of Applicants

 : 

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Job Description - Dispatcher


Transportation Dispatcher
Starting Pay: $55,000+ annually (based on experience)
 Location: Mason, OH
 Company: Redkey Express
 Position Type: Full-Time
What You Get
✅ Starting salary of $55,000+ based on experience
✅ Stable full-time position with advancement opportunities
✅ Friendly, team-oriented, family-style work environment
✅ Leadership that listens and supports your success
✅ Comprehensive benefits package including:


Health insurance
Dental insurance
Vision insurance
Paid Time Off (PTO / vacation days)
Paid holidays
401(k) retirement plan

 
About the Role
The Transportation Dispatcher plays a vital role in coordinating freight, expedited and LTL. You will manage driver communication, scheduling, routing, and customer updates to ensure safe, efficient, and on-time service. This is a fast-paced position that requires strong problem-solving skills and a team-first mindset.
Key Responsibilities
  • Plan, schedule, and dispatch freight, expedited and LTL.
  • Understanding Route Timing and Efficiency  
  • Communicate with drivers to provide support, direction, and updates.
  • Track loads in real time and proactively address delays or issues.
  • Provide accurate and timely status updates to customers. Awareness of customer impact (late pickups/missed stops/etc.)
  • Provide timely management updates and daily metrics.
  • Monitor DOT/HOS compliance, driver logs, and safety requirements.
  • Utilize CXT dispatch software and maintain accurate data entry.
  • Utilize CXT to manage communication with customers, drivers and management.
  • Handling breakdown and delays.
  • Collaborate with operations, customer service, and warehouse teams.
  • Participate in weekend, after-hours, or on-call coverage as needed.
  • Promote a positive, respectful, and team-oriented workplace culture.
Qualifications
  • 2+ years of Dispatching experience utilizing CXT (freight, expedited and LTL)
  • Strong understanding of routing and DOT/HOS regulations
  • Excellent communication and customer service skills
  • Ability to multitask and remain calm under pressure
  • Proficiency with dispatch/CXT software and technology
  • Strong decision-making and problem-solving skills
  • Team-focused attitude with a professional, friendly demeanor
  • Flexible availability for after-hours/on-call needs
Why Join Redkey Express?
At Redkey Express, you’re more than just a dispatcher—you’re an essential part of our success. We value collaboration, integrity, and doing things the right way. If you’re an experienced dispatcher who enjoys working with a supportive team and making an impact every day, this is the place for you.
 
Original job Dispatcher posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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