Job Description - Dispatcher

Description

JOB REQUIREMENTS:

  • Able to work in a non-air-conditioned environment at times.
  • Work schedule will vary month to month due to tool demands. Must be able to work nights and/or weekends due to rotating schedule set by dispatch manager.
  • Must be able to be on call at various times as scheduled by dispatch manager.
  • Able to communicate professionally with internal and external customers.
  • Able to multitask and prioritize tasks as needed.
  • Able to work with various personalities.

    BEHAVIORAL COMPETENCIES:
  • Integrity and Trustworthy 
  • Interpersonal Savvy
  • Perseverance 
  • Collaboration
  • Drive for Results

    TECHNICAL COMPETENCIES:
  • Must be able to with MS office programs (Excel, Word, Outlook) and willing to learn our company
    systems TAT and EDS


Responsibilities

PRIMARY RESPONSIBILITIES:

  • Comply with all NOV Company and HSE policies and procedures.
  • Complete all relevant company web-based training
  • Responsible for accuracy and completion of all paperwork associated with shipping and receiving of downhole tools.
  • Responsible for the safe loading and unloading of downhole tools with a forklift onto various sizes of truck and trailer combinations, with utilizing overhead crane in shop.
  • Participate in action plans for new projects as defined by dispatch manager.
  • Assist with various tool reports such as, tools out, down and dirty and tools shipped.
  • Coordinate with shop technicians, shop supervisors, shop manager and sales team for tool requirements.
  • Responsible for answering phones/emails promptly and giving updates on requests to internal or
    external customers,
  • Responsible for keeping all incoming and outgoing racks organized and ensuring tools are on proper
    racks.
  • Perform other work-related tasks as assigned by dispatch manager.
     


Qualifications
  • EDUCATION & EXPERIENCE QUALIFICATIONS:
  • High school diploma or equivalent preferred
  • 2years of dispatch experience preferred


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