Dispatcher Coordinator - Hourly

About us

Position Overview

What You'll Do

• Schedule and dispatch catering deliveries to airlines according to established timelines and protocols.


• Monitor delivery status and communicate with drivers, kitchen staff, and airline representatives to ensure timely and accurate service.


• Utilize dispatch software (e.g., Ground Star, CBASE) and systems to track deliveries, manage schedules, and optimize routes.


• Coordinate with the kitchen and operations teams to ensure all orders are prepared and ready for dispatch.


• Address and resolve any issues or delays that may arise during the delivery process.


• Maintain accurate records of deliveries, schedules, and related communications.


• Ensure compliance with all safety, health, and regulatory standards.


• Provide exceptional customer service and maintain positive relationships with airline clients and internal teams.


• Assist in the development and implementation of process improvements to enhance operational efficiency.


• Perform other duties as assigned by the Operations Manager or relevant supervisor.

Knowledge, Skills and Experience

• High school diploma or equivalent required; additional education or certifications in logistics, transportation, or related fields is a plus.


• Previous experience in dispatching, logistics, or a related field preferred.


• Strong organizational and time management skills.


• Excellent communication and interpersonal skills.


• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.


• Proficiency in using dispatch software, GPS systems, and other relevant technology.


• Strong problem-solving skills and attention to detail.


• Knowledge of safety and regulatory requirements related to transportation and catering services.