Dispatcher - Service Customer Care Rep

Company : Crown Equipment Corporation

Job Type : Full Time

Dayton, United States

Job Description - Dispatcher - Service Customer Care Rep

Job Posting External

Job Duties

Process incoming calls from both Crown customers and Service Technicians

Dispatch technicians

Enter technician payroll hours

Process parts and service billing

Create daily work orders

Maintain records and files

Assist other departments as needed

Minimum Qualifications

Less than 2 years related experience

High school diploma or equivalent

Preferred Qualifications

Excellent phone skills

Good communication, organizational, math and computer skills

Experience with Microsoft Office

Leadership skills, technical experience and knowledge a plus

Ability to multitask

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Dispatcher - Service Customer Care Rep

Job Description - Dispatcher - Service Customer Care Rep

Job Posting External

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