Dispatcher - with Growth Opportunities

Assignment View Sector State of AZ Contractor's Work Location AZDOA Position Title Dispatcher Labor Category Business Operations Job Category Administrative Number of Positions 1 Job Level 1 Submittal allowed per staffing agency 2 Priority Assignment Type Temporary Driving Required? No Is a Fingerprint Clearance Card (FPCC) Required? No If Driving is Required, an MVR (Motor Vehicle Record Check) is required. N/A Work Location Address 100 N 15th Ave., Suite 302, Phoenix, AZ, 85007 Assignment Details Target Start Date 04/22/2024 Target End Date 04/21/2026 Shift 1st Shift Work Schedule Standard Tentative Shift Start Time 7:00 AM Tentative Shift End Time 3:30 PM Rate Unit Hour Estimated Regular Hours/Week 40.00 OT Expected No OT Rate Time and One Half (Non Exempt) Travel Required No Estimated OT Hours/Week Travel % Travel Description(Domestic/International) Security Clearance None Is U.S. Citizenship Required? Yes Position Details Drug Screen Yes Background Checks Yes Position Description In this vital role within the General Services Division, you'll serve as the anchor point for all facility maintenance concerns, promptly addressing health and safety issues. You'll adeptly manage incoming service requests, coordinate our service technicians' schedules, and ensure the accuracy of our Computerized Maintenance Management System. Clear communication is essential, as you'll be the bridge connecting department managers, employees, and clients. Your administrative expertise will be tapped as you monitor essential metrics, including work hours, open work orders, and building costs. Additionally, you'll be at the helm of orchestrating both internal and external events and managing space allocations. Skills Required Work experience in call center environment Direct customer service Data entry and indirect work experience that will facilitate a working knowledge of the maintenance trades Multi-tasking, and conflict-resolution skills Oral, written and interpersonal communications, training, etc Understand and present information, create forms, queries, and templates Handle request via telephone calls, emails and/or walk ins Hear, see, and communicate effectively with customers/co-workers Problem solve Skills Preferred Experience Required Computers, dispatching and automated building maintenance systems, working knowledge of building maintenance organization, tools, materials, and their usage Windows based software, customer service techniques, accurate data entry techniques, skill in oral and written communication, training, etc. Various computer software and software maintenance Construction and maintenance terminology Office procedures and practices Experience Preferred Professional experience with Gmail and G Suite applications. Education Required High School diploma or equivilent Education Preferred Additional Information local to Arizona candidates and the work is 100% onsite.