S

Dispatcher/Coordinator

icon briefcase Job Type : Full Time

Number of Applicants

 : 

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Job Description - Dispatcher/Coordinator

Southeast. Always the right career direction.

Job Description Summary

The Dispatcher/Coordinator reports directly to the Director of Plant Operations and helps to manage the day-to-day dispatching, scheduling, reporting, timekeeping and administrative operations within the organization and other duties as assigned. The role is highly team oriented and detail specific.


Job Description

Essential Functions

  • Answers multi-line phone system; receives calls for routine and emergency maintenance and analyzes all electronic work request to determine the level of criticality and safety of request and dispatches to the correct shops or department within Plant Operations, Life Safety, Biomed and In-house Construction through paging system or two-way radios.
  • Maintains department files in a neat and orderly manner;
  • Department timekeeper for Plant Operations;
  • Administrator over Computerized Maintenance Management System (CMMS) that centralizes maintenance information; enters and assigns work request to appropriate shop, creates requestor login access for Facility Dude work order system;
  • Receives accounts payables from vendors;
  • Orders stock and non-stock supplies as needed;
  • Logs maintenance call information and actions taken on daily Audit Logs;
  • Maintains the inventory and makes any changes related to house wide shred bins needs in the hospital and external clinics;
  • When required, issues requisitions for non-stock items purchased for repairs needed in hospital;
  • Completes monthly rounding in patient care areas and enters work orders for each finding; documenting all findings with the associated work orders generated into the proper spreadsheets for reporting and compliance requirements.

Direct Reports (who reports into them)

  • None

Qualifications

Minimum Experience Required

  • Two (2) years’ experience in Microsoft Suite, Timekeeping, Record Keeping and Data Entry

Minimum Experience Preferred

  • Five (5) years’ experience in Microsoft Suite, Timekeeping, Record Keeping and Data Entry

Minimum Education Required

  • High school diploma or equivalent

Minimum Education Preferred

  • Associate degree

Required Skills/Abilities

  • Ability to make responsible decisions.
  • Good typing skills.
  • Ability to maintain accurate records as it pertains to the department.
  • Good communication skills, both orally and written.
  • Good telephone etiquette using multi-line phone system.
  • Need to have good computer knowledge with experience in Microsoft Word & Excel preferred.
  • Ability to multi-task
  • Neat in appearance, congenial and courteous.
  • Provide excellent customer focused service.
  • Maintains a professional attitude while dealing with problematic situations.
  • Multitasking
  • Proficient in Microsoft Suite
  • Knowledgeable of generable office procedures
  • Time keeping
  • Data Entry
  • Coordination of dispatching among multiple shops


Shift

Day

Shift Details

First


FTE

1


Type

Regular


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Equal Employment Employer

Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.

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