We are on the lookout for an experienced Dispatcher-Orlando, Florida to join our passionate team at Whaley Foodservice in Orlando, FL.
Growing your career as a Full-Time Dispatcher-Orlando, Florida is a great opportunity to develop competitive skills.
If you are strong in communication, persuasion and have the right experience for the job, then apply for the position of Dispatcher-Orlando, Florida at Whaley Foodservice today!
At Whaley we know people are vital to our success. We offer a competitive salary benefits including:
- Medical, Dental, and Vision
- 401k & Profit Sharing
- Paid Holidays & Vacation
- Short-Term Disability
- Long-Term Disability Insurance (company paid)
- Life Insurance (company paid)
Summary
The Customer Service Dispatcher provides administrative and operational support to ensure smooth operation of the Orlando Branch.
Dispatcher Primary Responsibilities:
- Prioritizes new unscheduled service calls for branch’s service technicians to best meet customer’s needs.
- Works closely with the branch management to coordinate technicians according to customer requests, determine schedules, and dispatch service calls.
- Provides technicians with any pertinent information regarding service calls.
- Opens & closes service orders for billing upon completion to ensure accuracy.
- Supports field service technicians in the field to resolve problems quickly.
- Collaborates with customers, manufacturers, and internal departments to determine customer needs.
- Coordinates shipping & receiving of ordered and or warranty parts.
- Generates accurate purchase orders for parts to corporate office and outside vendors.
- Communicates credit | collection guidelines & resolves situations accordingly and timely.
- Generates daily, monthly, and quarterly reports as needed.
- Other duties as assigned by management.
Required Experience | Education
- Must be at least 18 years of age
- Completion of satisfactory background check and drug screening is required.
- Valid Driver's License and driving record that aligns with our safety standards.
- High level of accuracy: ability to collect and prepare data for reports.
- 1-year previous experience in a stock or parts environment.
Skills and Abilities
- Ability to work independently
- Strong Windows based computer skills including Microsoft Word & Excel.
- Strong attention to detail
- Ability to answer high volume incoming customer calls and balance multiple priorities.
- Ability to effectively resolve customer issues.
- Stellar interpersonal, verbal, and written skills.
FIND YOUR NEXT FAVORITE WORK HOME!!
Visit the Whaley career site and grow with us.
www.whaleyfoodservice.com/careers
Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
Benefits of working as a Dispatcher-Orlando, Florida in Orlando, FL:
● Career Growth Potential
● Advancement opportunities
● Advantageous package
No CV Required
How to get there?
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