Distribution Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

POSITION SUMMARY:

The Distribution Manager is responsible for leading and managing distribution operations. This role ensures the accurate and timely processing and shipment of customer orders, maintaining a high standard of service and efficiency throughout the distribution lifecycle.

KEY RESPONSIBILITIES:

• Lead and manage the Distribution teams to ensure orders are fulfilled and shipped accurately and on time.
• Drive process improvements to enhance fulfillment speed, accuracy, and efficiency.
• Monitor distribution workflow and order processing systems to ensure service-level expectations are met.
• Oversee staffing levels, scheduling, and performance of all distribution employees, including full-time and temporary team members.
• Create, update, and enforce Standard Operating Procedures (SOPs) related to distribution operations.
• Ensure team adherence to company safety practices and cleanliness standards in distribution work areas.
• Partner cross-functionally with the rest of the Operations and Customer Success teams to align distribution priorities.
• Provide daily and weekly reporting on order volumes, team performance, and distribution metrics.
• Identify and resolve issues that may cause delays in order distribution.
• May perform special projects and other duties as assigned.

SUPERVISORY RESPONSIBILITY:

This position has direct reports.

POSITION REQUIREMENTS:

• Strong supervisory and leadership skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with the proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong understanding of applicable Occupational Safety and Health Administration requirements and other related safety policies and best practices.
• Proficient with Microsoft Office Suite or related software to monitor and maintain records and inventory.

REQUIRED EDUCATION AND EXPERIENCE:

• High school diploma or equivalent required.
• Experience in leading teams in industrial environments, with a strong preference for a background in customized manufacturing solutions.

OTHER JOB REQUIREMENTS:

• Must be able to work in hot and cold climates
• Varying work schedules based on business need are sometimes required
• Frequently required to sit, stand, walk, talk, and hear
• Must have a valid driver's license
• Ability to operate a computer keyboard
• Ability to read a variety of materials
• Ability to sit and stand for extended periods of time
• Ability to carry and lift materials up to 25 lbs.