Distribution Support Manager

AMBA is seeking a talented Distribution Support Manager to join our growing Field Team! We are looking for someone with detail oriented skills who thrives in an agile, team-oriented environment.

About AMBA

Since 1981, AMBA has been a trusted provider of essential coverage for retired public servants nationwide. Our reach extends to diverse groups, including hardworking public employees, state retirees, educators, military personnel, trade professionals, firefighters, law enforcement, Unions, Alumni groups, Allied Healthcare, and other non-profit associations. As a full-service marketing and membership development company, we proudly offer outstanding insurance services to our vast network of 44 million members across 450+ associations in all 50 states.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance, spending accounts, and other voluntary benefits.
• Annual Bonus Program.
• Corporate 401k Matching.
• Generous time off, 10 paid company holidays, sick time off, and paid parental leave.
• Community Involvement perks, including 1 paid day off each year to volunteer with a local charity of your choice and company volunteer events.
• Support & development to cultivate your knowledge and continuing education to support your professional designations
• Business casual dress code.
• Hybrid work arrangement.  

About the Role 

The Distribution Support Manager serves as a key business partner to the field organization, leading Sales Support and Recruiting functions while ensuring agents and field leaders have the resources, tools, and support necessary to achieve business goals. This role operates within a service-oriented Distribution Support team and collaborates closely with Education & Training, Contracting, and Communications to deliver a seamless field support experience. This position requires a balance of strategic thinking, project leadership, operational execution, and a strong commitment to serving the needs of the field organization.

The Day-to-Day

• Lead and develop Sales Support and Recruiting team members, fostering a culture of service, accountability, and continuous improvement.
• Partner with field leadership to identify needs, remove obstacles, and support agent productivity, recruiting, retention, and growth initiatives.
• Collaborate  with Education & Training to support onboarding, development, and field education programs.
• Work closely with Communications to develop promotional campaigns, newsletters, field communications, graphics, flyers, and engagement materials to ensure compliance and branding, as well as assist with in-person event planning for Field Sales meetings.
• Manage promotion tracking, recognition and awards programs, and leadership development initiatives. Develop and maintain business trackers, reporting tools, dashboards, and performance metrics.
• Lead and support cross-functional projects, process improvement initiatives, and operational enhancements that increase efficiency and field effectiveness.
• Translate strategic priorities into actionable plans while executing day-to-day tactical support activities.
• Build Monthly Business Review (MBR) presentations and executive reporting materials.
• Continuously seek opportunities to improve field support resources, streamline processes, and help agents and leaders achieve sales and recruiting objectives.

• Bachelor's degree preferred; equivalent leadership and management experience may be considered in lieu of formal education. Minimum two years of progressive leadership experience, including direct management of teams and cross-functional initiatives.
• Demonstrated ability to balance strategic planning with hands-on execution, successfully leading projects, process improvements, and operational initiatives in a fast-paced sales or distribution environment.
• Strong analytical, organizational, and business acumen skills, with advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, reporting tools, and business analytics, as well as design programs (InDesign, Canva). Experience developing reports, dashboards, business reviews, performance metrics, and executive-level presentations.
• Professionally assertive communicator with the ability to influence without authority, build collaborative partnerships, and effectively engage stakeholders across Sales, Recruiting, Training, Communications, and Operations.
• Proven track record of developing talent, coaching future leaders, fostering accountability, and creating a positive, high-performance culture focused on ownership, growth, and results.
• Resourceful, resilient problem-solver who proactively identifies opportunities to improve field support, enhance operational efficiency, and drive business outcomes while encouraging solution-oriented thinking and self-sufficiency.

 AMBA is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture, attracting top talent with shared values and forming the foundation for a great place to work.