Distribution Systems Manager - Operations

From creating our products to keeping our facilities operating smoothly, it takes a lot to keep Vortex® running. It takes people who can solve problems creatively. It takes hard work and a dedication to the team. It takes a lot because Vortex® is a different kind of employer. Here, we reward your devotion to putting others first by making sure you get the benefits and support you need to excel in your work and in your life. 

We are looking for a detail-oriented and proactive Operations Systems Manager to join our Operations team. In this role, you will lead and support system implementations, enhancements, workflow improvements, and day-to-day optimization activities that help drive operational efficiency and support business growth. You will serve as a system subject-matter expert for Operations and help ensure our tools and processes enable us to consistently meet and exceed customer expectations.

What You’ll Be Doing

• Serve as systems expert for the Operations department within the Deposco WMS and SAP by Design ERP system.
• Lead business workflow mapping processes, working with area leadership to identify new workflows, and using necessary tools to complete and maintain record of workflows.
• Work cross-functionally to ensure workflows allow business units to exceed customer expectations in every interaction.
• Lead implementations within the Operations department of system enhancements or new systems as needed.
• Create and maintain Best Practices and Work Instructions for all processes. 
• Train team members on new or enhanced systems and workflows to a high standard that enhance performance in both tasks and culture.
• Solicit feedback from users to drive new requirements and future enhancements.
• Solve systemic problems to provide both immediate fixes and long-term fixes that sustain business demands.
• Represent Operations on cross-functional teams to remove pain points created by short-term fixes complete to aid other business units.
• Serve as Super User for all new systems within the Operations department to include ERP, WMS, WCS, Automated Material Handling, or other technology implemented for future use.
• Work with IT to develop reporting tools and suites and partner with area leaders to use effectively.
• Maintain technology post implementation to include managing software updates/upgrades, pre-update testing, post-update validations, and user acceptance.
• Fill in or cover operational department leadership as necessary to aid in maintaining daily operational expectations.
• Develop and coach team member performance to uphold a positive culture through consistent and fair practices.
• Lead and follow safety procedures in accordance with approved training; remedy and report any dangerous conditions immediately.
• Lead by example by performing all department functions as necessary, demonstrating good work habits, encouraging clean and safe work practices, and promoting positive attitudes toward internal and external customers.
• Understand the organization’s structure and services to positively impact business performance.

• 5+ years progressive career path implementing and leading processes and systems within teams of people.
• Bachelor’s degree in business, supply chain, operations, or related field.
• Inventory management functional understanding and process knowledge.
• Project management experience.
• Previous Super-user or leadership experience in system implementations.
• Emotional intelligence that can bridge people to the systems they use.
• Excellent written and verbal communication skills.

Preferred Experience and Skills

• Six Sigma or LEAN manufacturing principles experience.

When you join Team Vortex, you’ll enjoy:

• Great health, dental and vision insurance
• Paid time off (PTO) and holidays
• 401(k), life insurance and short- and long-term disability
• Employee Ownership Opportunities 
• Various onsite amenities including a fitness center, a nature preserve with walking trails and dog friendly work areas
• Neighboring daycare facility
• Casual and flexible work environment
• Employee discounts on industry leading products

What’s it like to join Team Vortex?

From the production floor to the repair room, from consumer sales to new product development, we’re a growing team of makers and doers, working together to give our customers an experience they’ll never forget. Our employees thrive in situations that require demonstrating our core values: 

• About You
• Customer is King
• Willingness to Shovel Snow
• Be the Buffalo

*Must already be authorized to work in the United States on a full-time basis for any employer.

*This is a full-time, onsite position working in Barneveld, WI.