District Field Training Officer - Guilford County

Agency

Adult Correction

Division

COO - Community Supervision

Job Classification Title

Probation/Parole Field Training Officer (S)

Position Number

60075067

Grade

NC10

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

Community Supervision, as part of the Department of Adult Correction, is responsible for the oversight of the supervision of all adult offenders on probation, parole, or post-release supervision. Additionally, Community Supervision is responsible for the supervision of offenders who transfer from other states, as well as oversight of the Community Service Work Program. Community Supervision’s mission is to ensure public safety while providing meaningful supervision of offenders that directs the offenders towards becoming productive citizens of the state.

Community Supervision provides administrative and field services to the offender population, the Judicial System, the Courts, Post-Release Supervision and Parole Commission and provides protection to the community within assigned Judicial Districts.

Community Supervision employs approximately 2,600 people consisting of primarily certified Probation/Parole Officers to supervise more than 80,000 criminal offenders located throughout North Carolina. Probation/Parole Officers protect the safety of citizens in communities throughout the state by providing viable alternatives and meaningful supervision to offenders placed under Community Supervision. This is accomplished by obtaining an equal balance of control and treatment for offenders that will positively affect their behavior and lifestyle patterns.

Knowledge Skills and Abilities/Management Preferences

To promote consistency among new officers within a Judicial District and ensure they meet the high standards of the Department of Adult Correction and Community Supervision, Field Training Officers perform professional work as Officers of the Court in which they function as a lead Probation and Parole Officer responsible for training and supervising new Probation and Parole Officers (PPOs).   The position provides training in the techniques of case management and the counseling of offenders utilizing a wide variety of sanctions (such as split-sentence, electronic house arrest, drug treatment).  In addition to training new Probation/Parole Officers in software platforms and other supervision tools in current use, the position will also serve as a local training resource for the rollout of new technology and other training components. Employees will train PPOs to conduct in-depth risk and needs assessments to provide the court with recommendations regarding offenders’ suitability for community-based supervision, treatment, and sanctions.  Position ensures new PPOs have received and know how to utilize all assigned equipment, to include communication devices to and the PPO safety package. Work assignments include significant involvement in educating new PPOs on counseling and supervision of offenders, effective case management and judiciary practices and procedures.  Work requires the application of significant judgment and independence in training new PPOs.  Employees work primarily with new hires in the field; work locations also include office, court, and institutional facilities.  The position demonstrates and trains new hires on safe and effective offender contacts at offender residences and/or workplaces, including warrantless searches which may be hostile or unsanitary.  Position provides objective observational reports to the PPOs work unit supervisor and other management within the district. Position will frequently be exposed to high crime, violence-prone areas which may include threats from offenders under supervision, offender family members and/or the associates. Position will model safe and effective behavior, and emphasize adherence to standards and policy while dealing with situations which may be hostile.  Violent interactions may result in bodily injury. Under certain circumstances, employees may be required to restrain or use deadly force against offenders when performing their duties.  Work requires working flexible hours to include day, night, weekend emergency response, and on-call availability.

Position shall serve on call when situations warrant.  Position shall serve on the Emergency Response Team.

Operation needs may require the Position to carry a caseload.

The District Field Training Officer will report to the Judicial District Manager.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Graduation from a four-year college or university and two years of experience as a Probation/Parole Officer; or an equivalent combination of training and experience.

There is no equivalency for the four-year degree requirement based on N.C. Criminal Justice Education and Training Standards Commission

Necessary Special Qualifications:  Must be eligible for certification by the North Carolina Criminal Justice Education and training Standards Commission.

Salary Grade Range: $43,267 - $75,718

Knowledge, Skills, and Abilities Recommended in this Position

The incumbent shall have extensive knowledge of Structured Sentencing and how it applies to the Division of Community Supervision. The Field Training Officer shall exhibit a working knowledge of local and regional community resources to address the placement of monitored offenders. The position shall be knowledgeable of the available Division sanctions that will target offender needs. The incumbent must be proficient with a variety of software applications to include OPUS, CSAS, ICOTS, FMS, and AOC in addition to MS Office applications in order to perform data entry and research regarding offenders.

The incumbent must be able to communicate effectively, both orally and in writing, with the trainee, Judiciary, offenders, and the general public to ensure thorough and appropriate collection, analysis, and utilization of data to interpret DAC/DCS guidelines, policies, and procedures. The incumbent shall behave professionally at all times, as they hold a highly visible position within the Division of Community Supervision and their actions will reflect upon the entire Division. The position is frequently in court and will associate with judges, lawyers, District Attorneys, Clerk of Court, law enforcement, etc.

The incumbent must possess exceptional time management and organizational skills and must be able to work under stressful situations. The Field Training Officer is responsible for planning trainees’ as well as their own daily work operations, setting priorities, scheduling, and establishing deadlines for the caseload.  This position must work as a member of a team in a variety of activities, to include court intake.

 
The Knowledge, Skills, and Abilities (KSAs)/Management Preferences are not required.  Applicants who possess the following skills are preferred:
 

• Thorough knowledge of court procedures, Structured Sentencing and how it applies to DAC, and available DAC/DCS sanctions that target offender needs
• Demonstrated experience with clear and effective communication, both orally and in writing, with use of correct and appropriate tone, grammar, punctuation, and format or delivery method
• Experience planning or evaluating the work of others, including establishing deadlines and follow-through
• Documented experience training, advising, or mentoring others, especially in the areas of available treatment options, identifying individual offender needs, statutory interpretation, policies, and procedures. 
• Experience in at least one specialized area such as: identification and supervision of sex offenders, offenders convicted for domestic violence, individuals with substance use disorder(s), developmentally disabled offenders, offenders with severe and persistent mental illness, and other categories of offenders with high-risk or recidivist tendencies. 

The Posting Will Close At 11:59pm Night Before The End Date

This is an INTERNAL POSTING open ONLY for current North Carolina Department of Adult Corrections Employees, and eligible State Government Reduction in Force (RIF) Candidates from North Carolina State Government, or current temporary employees. 

About the Division of Community Supervision:

The Division of Community Supervision (DCS) is responsible for overseeing supervision of adult offenders on probation, parole, or post-release.  The DCS mission is to ensure public safety while helping offenders make positive changes and successfully complete their supervision.  DCS collaborates closely with the NC Post-Release Supervision and Parole Commission, the court system as well as other state agencies, and community partners, particularly those addressing mental health, substance use and re-entry issues faced by our returning citizens.  DCS is also responsible for the supervision of offenders who transfer from other states through the Interstate Compact program and has oversight of the Community Service Work Program.

Compensation and Benefits:
The State of North Carolina offers excellent comprehensive benefits.  Employees can participate in health insurance options, standard and supplemental retirement plans, and the NC Flex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave.  In addition, paid parental leave is available to eligible employees.  Visit the website for State Benefits.

Supplemental Contact Information
NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. For more information about the North Carolina Department of Adult Corrections (NCDAC), please visit us at our website.

Applicants must complete the application in full.  Resumes will not be accepted in lieu of completing the State application.  Applications must include:

• Complete education history (including high school)
• Full work experience details
• Certificates and licenses, if applicable
• Education must be from appropriately accredited institutions
• Information provided must support responses to supplemental questions.  Incomplete applications may impact screening and salary determination.
• Applicants may be subject to a criminal background check and drug screen.

Veterans’ and National Guard Preference

• Applicants seeking Veteran’s Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Sharon Gail Cannon

Email:

[email protected]