We’re seeking a dynamic, results-driven District Manager for the LMAF Wax Group - a proud European Wax Center franchise organization. If you're a high-performing leader who thrives in a fast-paced environment, passionate about team development, sales growth, and operational excellence - this is your opportunity to join a growing company at the forefront of the beauty industry.
District Manager – European Wax Center (LMAF Wax Group)
The District Manager (DM) at European Wax Center is responsible for the overall performance and operational execution of multiple centers within a designated territory. This leader drives sales growth, guest satisfaction, and operational excellence by developing strong center-level leaders, ensuring brand consistency, and aligning teams with company standards and culture. The DM plays a critical role in fostering accountability, supporting training and development, and ensuring financial and operational goals are met.
Key Responsibilities
Leadership & People Development
Lead, mentor, and develop Center Managers to ensure high-performing teams that deliver exceptional guest experiences
Support recruitment, onboarding, and training of center leadership and key roles
Conduct regular in-center visits to provide coaching, observe operations, and assess team engagement
Foster a positive, inclusive, and accountable culture aligned with EWC values
Operational Excellence
Ensure adherence to EWC brand standards, protocols, and procedures across all centers
Monitor center execution on key areas such as guest service, cleanliness, inventory, merchandising, and scheduling
Partner in training the team to ensure compliance with operational SOPs and ongoing training initiative
Sales & Financial Performance
Own district-level KPIs including revenue, guest retention, membership conversion, and labor optimization
Analyze performance data and trends to identify opportunities, resolve issues, and implement action plans
Collaborate with Center Managers to drive local marketing, community engagement, and business development efforts
Compliance & Safety
Ensure all centers follow EWC policies, state board regulations, labor laws, and health and safety guidelines
Support audit readiness and proper documentation of training, licensing, and compliance standards
3+ years of multi-unit management experience, preferably in retail, beauty, wellness, or franchised environments
Proven track record of leading teams, driving KPIs, and building strong operational culture
Ability to coach and motivate across diverse markets and personalities
Excellent communication, organizational, and decision-making skills
Must be willing to travel regularly
Open to candidates willing to relocate or live in Memphis, TN
Passion for the beauty and wellness industry and a strong alignment with the EWC brand
Competitive salary and performance-based bonus structure
Monthly car allowance
Medical, dental, vision, and life insurance coverage
Opportunity to join a passionate team in a rapidly growing beauty and wellness brand
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