District Manager

EMPLOYMENT STATUS: Regular, Full-time

WORK HOURS: 40+ hours/week, days and schedules may vary

PAY RANGE: $82,000 +$20,000 Bonus Potential + benefits

COMPANY

Cheba Hut started back in 1998 in Tempe, Arizona. We started with a pipe dream... Craft some tasty, stoner-approved toasted subs and munchies from scratch, create a laid-back workplace for our friends, and do it all in a relaxed environment where people could escape the grind. We couldn’t have accomplished anything without the help of many hardworking friends along the way, and now we need you to help us continue our journey!

At Cheba Hut, we do it a little differently. We are real people who craft real food for other real people. We give a damn and take pride in what we do. We embrace individuality. We puff, puff, give. And we choose to flip the bird to the man! If you are stuck at a job with no room for growth, or simply want something fresh where you can be yourself, make some tasty grub, and listen to some sweet jams, take advantage of this opportunity, and come have some fun with us.

SUMMARY

District Managers oversee the operations of multiple stores within a region. Their primary responsibilities include creating the overall vision of each store, recruiting and training store General Managers, setting regional goals and ensuring that the stores under their supervision adhere to company and industry regulations and standards.

KEY RESPONSIBILITIES

• Manages district-wide store management team by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve partner performance. Manages ongoing partner performance using performance management tools to support organizational objectives.
• Responsible for outlining a comprehensive recruiting and training program for store managers to follow.
• Monitor daily/weekly/monthly/quarterly/annual metrics to measure success and develop strategies to improve the experience that we deliver to our customers.
• Creates district implementation plans to support execution of regional and company initiatives to achieve both operational excellence and business results. Follows up consistently to ensure accountability to plans.
• Plans, identifies, communicates, and delegates key responsibilities and practices to the store management team to ensure smooth flow of operations within the district.
• Immediately address any lapses in compliance with corporate policies or local, state and federal laws.
• Act as a coach to the store managers and as a resource to each store employee to help inspire the success of each store.
• Audit and continually improve Standard Operating Procedures (SOP’s) and compliance standards.
• Understands and adheres to HR policies
• Strong operational knowledge of Cheba Hut; Can work alongside crew members, Shift leads, Assistant General Managers and General Managers during volume hours
• Oversees all store scheduling
• Oversees food cost metrics
• Oversees labor cost metrics
• Oversees Training and retention metrics

KNOWLEDGE, ABILITIES, AND SKILLS

• Multi-unit Management required
• Proven ability to create policies that generate profits in multi-unit locations.
• Strong interpersonal communication and negotiations skills.
• Ability to sell, manage and drive growth.
• Excellent customer relationship management skills.
• Ability to create and implement a strong training program.
• Quality and process improvement focus.

EDUCATION AND IE

• Bachelor's Degree in Business, Restaurant Operations or a related field preferred.
• 5+ years’ experience in Restaurant Operations.
• 2+ years' experience managing multi-unit locations.
• General management experience.
• Must have access to a personal vehicle for work use and have a valid, current driver’s license.
• Must have access to a personal computer/laptop for work use, as needed.

WORKING CONDITIONS

• Frequent travel required.
• Ability to travel via car, plane, and private or public transportation for up to 10 hours per day.
• Ability to lift up to 50 lbs.
• Stamina to work a 12-hour shift on occasion.
• Ability to handle a variety of foods including meat, cheese, breads, sauces, and vegetables.
• Ability to stand for up to 10 hours per day.
• Ability to use a computer for up to 6 hours per day.
• Ability to bend, reach, and maneuver in tight workspaces.
• Consistent access to a working smartphone.
• Ability to work well under physically and mentally stressful situations.

EEO STATEMENT

Cheba Hut provides equal opportunities to all applicants for employment without regard to race, color, religion, creed, sex, national origin, ancestry, age, status as an officer or enlisted members of the military forces, veteran status, disability, genetic information, sexual orientation, transgender status, marriage to a co-worker, or any other protected characteristic applicable under federal, state, and local laws.

AT-WILL EMPLOYMENT

All employment with Cheba Hut is voluntary and is subject to termination by you or Cheba Hut at-will, with or without cause, and with or without notice, at any time. There is no guarantee, in any manner, Cheba Hut will continue your employment for any set period of time.

DISCLAIMER

Please note that this job description is not a comprehensive list of activities, duties and responsibilities that are required of this position. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice with direction from Cheba Hut.