District Manager

The District Manager is responsible for creating a culture that reflects the company values, increasing sales and profits through sound financial management and provides leadership, direction and support to the General Managers. The overall goal of the Multi-Unit Manager is to ensure successful operations of the restaurants in his/her portfolio.

QUALIFICATIONS

• Restaurant industry experience


• Minimum 4 year degree

Essential Functions
FINANCIAL

• Meets or exceeds budgeted sales and profits.


• Maximizes profits by controlling expenses within established budget guidelines.


• Identifies, evaluates and responds appropriately to labor efficiency problems.


• Monitors restaurant management and employee schedules.


• Identifies, evaluates and responds appropriately to cost of food efficiency problems.

OPERATIONS

• Ensure all restaurants meet or exceed Popeyes operations and quality standards.


• Provides counsel on improving operational performance.


• Ensures professional restaurant and team image through rigid adherence to restaurant cleanliness, uniforms, and appearance standards.


• Enforces sanitary practices for food handling, general cleanliness and maintenance of kitchen, dining areas, restrooms and the outside appearance of the restaurant.

GUEST SERVICE

• Responds immediately to guest complaints.


• Maintains & implements a strong commitment to guest satisfaction.

PERSONNEL

• Recruiting, selecting, training, supervising, coaching, counseling, and when necessary, terminating restaurant management staff.


• Develop managers by providing ongoing feedback and establishing performance expectations.


• Creates and maintains plan for developing internal candidates for promotion.

TRAINING

• Trains Manager in changes in company policy or procedures.


• Aids Managers in identifying potential problems and develop solutions.


• Ensures proper training of Manager Trainees and monitors effectiveness of training stores.

PEOPLE DEVELOPMENT

• Develops managerial and leadership abilities of restaurant management staff.


• Consistently and constantly reinforces company values.


• Conducts meetings with restaurant management team on a regular basis.


• Provides coaching and feedback on an on-going basis.

EMPLOYEE RELATIONS

• Conducts investigations as required. Involves the Director of Operations and Human Resources as appropriate to resolve issues.


• Coaches restaurant management for improved performance.


• Works with restaurant management team to define potential issues/problems and assist the restaurant management team in building solutions.

ADMINISTRATION

• Maintains compliance with all state, local and federal regulations, as well as company policies and procedures. Performs loss prevention audits to ensure all laws are being followed.


• Completes all required financial reports accurately.


• Responds to P&L statements and takes corrective action as necessary.


• Acts as liaison between the field and home office.