The District Manager is responsible for overseeing all aspects of Sharp retail branch operations, including supervision of team, staff development and training of the retail propane district operations and margin management and control of expenses of the assigned district. The role leads district operations within an assigned service area to safely deliver propane for our customers and the communities that we serve. The role is required to regularly and customarily exercise discretion in managing the overall operation of the district within the assigned service area.
What you’ll be working on:
Reports district financial and operational performance weekly or as required by regional management.
Reviews and adjusts retail pricing in coordination with regional management.
Uses key metrics provided by operational reporting to manage business, including delivery exceptions, customer AR, and delivery holds.
Manages district expenses, including staff allocation, overtime, controllable delivery expenses, and other costs.
Performs customer calls and field visits for the purposes of both district customer growth and customer retention.
Inspects fleet and bulk facilities to make sure they are compliant, clean, and well-maintained.
Ensures all operations are conducted in a safe manner using established processes and procedures.
Performs quarterly job shadow with operations staff for operational compliance and coaching/development purposes.
Ensures compliance with all company, industry and governmental regulations. Proactively engage in accident prevention, training, and compliance.
Selects, trains, coaches and develops district employees. Creates and upholds a work environment consistent with Chesapeake Mission, Vision, Values, and Imperatives that encourages employee morale.
Collaborates with cross-functional teams, including operations, marketing, human resources, and finance, to achieve business objectives.
Who you are:
Education High school diploma required
Work Experience Three (3) years of related experience managing budgets, operations, and customers.- AND - Three (3) years of experience managing a team
Drivers’ license (type) Class C Driver’s license
Knowledge
Working knowledge of Microsoft programs (Excel, Word, Outlook), P&L and financial acumen
Skills
Strong verbal and written communication skills
Strong organizational skills
Strong leadership, supervisory and conflict resolution skills
Abilities
Ability to speak, act professionally before groups of customers or employees of the organization
Ability to liaise with internal and external customers in an effective manner
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
What makes us great
At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships.
What’s in it for you? Joining the CUC team will get you:
Competitive base salary
Fantastic opportunities for career growth
Cooperative, supportive and empowered team atmosphere
Annual bonus and salary increase opportunities
Monthly recognition events
Endless wellness initiatives and community events
Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!
Paid time off, holidays and a separate bank of sick time
Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email [email protected]
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