Job Description - District Manager


District Manager - Ohio

 

District Manager - Ohio

 

Job Title: District Manager 

Reports To: VP of Operations

FLSA Status: Exempt (Salaried)



Summary:  The District Manager will be responsible for overseeing the operational and financial performance of multiple restaurant locations within the designated region. This role requires a skilled leader with the ability to enhance profitability, drive brand standards, develop teams, and foster a culture of excellence and community in service and hospitality. 





Essential Duties and Responsibilities: 


  • Operational Oversight: Ensure the successful implementation and maintenance of operational standards across all restaurants in the region, including food quality, service standards, cleanliness, and adherence to health regulations. 

  • Financial Management: Monitor and analyze financial performance metrics, including sales, labor costs, and profit margins. Develop and implement strategies to improve financial outcomes and achieve budget targets. 

  • Team Leadership: Recruit, train, and mentor restaurant managers and team members. Foster a positive working environment that encourages team engagement and development. 

  • Performance Evaluation: Conduct regular performance reviews of restaurant managers, providing feedback and strategies for improvement. Assess restaurant operations and develop action plans to address any operational issues. 

  • Ongoing Training and Development: Drive results within the restaurant by working with GMs to identify training opportunities for all team members regularly

  • Guest Experience: Ensure exceptional hospitality across all locations. Address guest feedback and complaints promptly and effectively. Take a proactive approach to hospitality standards and guidance. 

  • Strategic Planning: Collaborate with Executive Team to develop and execute business plans and initiatives for growth and market expansion in the region. 

  • Marketing and Promotions: Work with the marketing team to leverage local marketing efforts and promotional campaigns that drive traffic and increase brand awareness. 

  • Reporting: Prepare regular reports on operational performance, financial metrics, and compliance with corporate standards for the Executive Team. 

  • Safety and Security Compliance: Ensure all locations in the region are following safety protocol internally as well as managing any 3rd party Security vendor relationships 




Experience and Requirements: 


  • 5+ years of experience in restaurant management, with at least 2 years in a multi-unit managerial role. 

  • Excellent leadership and team-building skills. 

  • Exceptional communication and interpersonal skills. 

  • Ability to work in a fast-paced, late-night environment and manage multiple priorities. 

  • Proficient in Microsoft Office Suite and restaurant management software. 








 


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